Asset Protection & Guest Experience Specialist

Green Thumb; Carson City (NV); On-site; USD 23,000 - 34,000; Part time

Job summary

Green Thumb Industries is seeking an Asset Protection Specialist (Part Time) in Carson City. This role blends hospitality, customer service, and safety leadership to welcome guests, maintain a safe environment, and support store operations.

The ideal candidate communicates well, stays calm under pressure, and collaborates with team members to uphold safety and brand values in a fast-paced retail setting.

Qualifications

• At least one year of customer-facing or concierge experience preferred.
• Familiarity with POS systems and/or compliance technology preferred.
• Security, military, or law enforcement experience is a plus when paired with guest-first service.
• Must be able to work a schedule including mornings, days, nights and weekends.
• Must pass background checks including cannabis employment requirements.

Responsibilities

• Be the friendly first face for guests and manage check-in professionally.
• Monitor store areas to ensure safety, comfort and compliance.
• De-escalate situations with empathy and clear communication.
• Escort customers and assist with safety, cleanliness and guest flow.
• Report safety or compliance incidents promptly and accurately.
• Support emergency procedures and assist in training new APS team members.

Skills

Customer service

Communication

Empathy

Teamwork

Tools

POS systems

Job description

Green Thumb Industries is seeking an Asset Protection Specialist (Part Time) in Carson City. This role blends hospitality, customer service, and safety leadership to welcome guests, maintain a safe environment, and support store operations.

The ideal candidate communicates well, stays calm under pressure, and collaborates with team members to uphold safety and brand values in a fast-paced retail setting.