Asset Protection Coordinator - Queens Center Mall

Gap Inc; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

Gap Inc. is seeking an Asset Protection Coordinator to drive safety and shrinkage-reduction strategies across multiple stores. You will investigate theft, train teams, and work with law enforcement to protect people and products within the Gap Inc family of brands.

You will partner with store leadership to identify shortage risks, perform security audits, and help implement tailored prevention measures while maintaining a compliant and inclusive store environment.

Qualifications

• Experience conducting investigations into theft or shrinkage.
• Ability to train store teams on safety protocols and incident reporting.
• Experience collaborating with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time-management skills.

Responsibilities

• Conduct investigations into internal and external theft using surveillance systems and case management tools.
• Partner with store leadership to identify shortage risks and implement prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems.
• Collaborate with law enforcement to build and prosecute cases.
• Perform regular security audits to ensure compliance with standards and policies.
• Support emergency preparedness and store incident response planning.
• Analyze incident trends and share insights with AP leadership.
• Represent AP in store-level meetings to promote safety and accountability.

Skills

Investigative skills

Analytical thinking

Training others

Security/surveillance knowledge

Communication

Time management

Tools

Surveillance systems

Case management tools

Data analysis tools

Reporting tools

Job description

About the Role

As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What You’ll Do

• • Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• • Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• • Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• • Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• • Perform regular security audits to ensure compliance with physical security standards and company policies.
• • Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• • Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• • Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Who You Are

• • Strong investigative and analytical skills.
• • Ability to train and influence store teams.
• • Experience working with law enforcement and legal systems.
• • Knowledge of surveillance systems and reporting tools.
• • Strong communication and time management skills.