Asset Protection Coordinator - Poplar Plaza

Old Navy; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision, and life insurance

Job summary

A leading retail brand is seeking an Asset Protection Coordinator in Memphis, TN to execute safety strategies and reduce shortages. This role includes conducting investigations on theft, training store teams, and collaborating with law enforcement to ensure a secure environment. The ideal candidate will possess strong investigative skills and a background in safety protocols. Benefits include a 50% merchandise discount, competitive paid time off, and a robust 401(k) plan with company matching.

Qualifications

• Strong investigative and analytical skills are essential.
• Ability to train and influence store teams is crucial.
• Experience with law enforcement and legal systems is preferred.

Responsibilities

• Conduct investigations into theft using surveillance and data analysis.
• Partner with store leadership to implement prevention strategies.
• Train store teams on safety protocols and reporting systems.
• Collaborate with law enforcement on case prosecution.
• Perform security audits for compliance with standards.

Skills

Investigative skills

Analytical skills

Influencing skills

Communication skills

Time management skills

Tools

Surveillance systems

Data analysis tools

Case management tools

Job description

About the Role

As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What You’ll Do

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Who You Are

• Strong investigative and analytical skills.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Equality and Inclusion

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.