Asset Protection Coordinator

Old Navy; Cincinnati (OH); On-site; USD 21,352 - 30,169; Full time

Benefits offered by this job

Discount

Paid time off

Volunteer hours

401(k) match

Stock purchase plan

Medical/dental/vision

Life insurance

Job summary

Old Navy is seeking an Asset Protection Coordinator to execute safety and shortage reduction across stores, investigating theft, training teams, and collaborating with law enforcement to protect people and products.

You will perform security audits, develop prevention strategies with store leadership, and support emergency response. Strong investigative, analytical, and communication skills are essential.

Qualifications

• Strong investigative and analytical abilities.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.

Responsibilities

• Conduct investigations into theft using surveillance data and case management tools.
• Partner with store leadership to identify shortage risks and implement prevention strategies.
• Train store teams on safety protocols and incident reporting.
• Collaborate with law enforcement to prosecute habitual offenders.
• Perform regular security audits to ensure policy compliance.
• Support emergency preparedness and incident response in stores.
• Analyze incident trends and share insights with AP leadership.
• Represent AP in store meetings and promote a safety culture.

Skills

Investigative skills

Analytical skills

Training store teams

Experience with law enforcement

Surveillance systems knowledge

Communication skills

Time management

Tools

Case management tools

Surveillance systems

Reporting tools

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic and Athleta.

What you'll do

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Who you are

• Strong investigative and analytical skills.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.

Hourly Range: $15.50 - $21.90

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.