Asset Protection - Coordinator - Ross Park

Nordstrom; Pittsburgh (Allegheny County); On-site; USD 28,654 - 29,756; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement plan

Paid Time Away

Merchandise discount

401k

PTO accruals

Job summary

Nordstrom is seeking an Asset Protection Coordinator to help maintain a safe environment for customers, associates, and assets. You will monitor CCTV, support investigations, and partner with store leadership to reduce shrink and promote operational excellence.

Responsibilities include enforcing safety procedures, executing RFID-driven shrink reduction, and producing security reports. The role requires strong communication and flexibility in scheduling to meet business needs at our Pittsburgh

Qualifications

• 1+ year of retail or asset protection experience.
• Strong organizational and time management skills.
• Calm and professional approach to safety related situations.
• Strong accountability and confidentiality.
• Excellent verbal and written communication skills.
• Flexible schedule based on business needs.
• Knowledge of CCTV systems and basic computer skills (preferred).
• Comfortable using surveillance, reporting, and monitoring technologies.

Responsibilities

• Monitor CCTV and conduct surveillance to identify suspicious activity.
• Support investigations by gathering data and responding to alarms.
• Enforce safety and security procedures to promote a safe store environment.
• Execute shrink reduction strategies using RFID and reporting tools.
• Complete incident, investigation, and security metric reports.
• Assist in training store teams on asset prevention and coordinate with management and law enforcement.

Skills

Organizational skills

Time management

Excellent communication

Calm under pressure

Accountability & confidentiality

Attention to detail

Flexibility in schedule

Tools

CCTV systems

Surveillance software

Basic computer skills

Job description

Job Description

The Asset Protection Coordinator helps maintain a safe, secure environment for our people, customers, and assets. In this role, you’ll support safety initiatives, investigate incidents, and partner with store leadership to reduce shrink and promote operational excellence.

A day in the life

• Monitor CCTV and conduct surveillance to identify suspicious activity.
• Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
• Enforce safety and security procedures to promote a safe store environment.
• Execute shrink reduction strategies using RFID and other reporting tools.
• Complete accurate and timely incident, investigation, and security metric reports.
• Assist in training store teams on asset prevention, partner with management on action plans, and connect with local law enforcement.

You own this if you have

• 1+ year of retail or asset protection experience.
• Strong organizational and time management skills.
• A calm and professional approach to handling safety related situations.
• Strong accountability, initiative, and confidentiality.
• Excellent verbal and written communication skills.
• Ability to work a flexible schedule based on business needs.
• Knowledge of CCTV systems and basic computer skills (preferred).
• Comfortable using surveillance, reporting, and monitoring technologies.

Physical Requirements

• This role requires physical labor and continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling.
• Handle bulky and awkwardly shaped items, including lifting items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay Range Details

$20.80 - $21.60 hourly.

Benefits

• Medical, Vision, Dental, Retirement and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount and EAP Resources.
• 401k, PTO accruals, holidays, and more.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.