Asset Protection Coach Trainee — Fast-Track to Impact

Walmart; Phoenix (AZ); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health benefits

Live Better U tuition program

Paid time off

401(k)

Job summary

Walmart Inc. is seeking an Asset Protection Operations Coach Trainee in Phoenix, AZ. This full-time role involves investigating and deterring policy violations, managing safety programs, and guiding claims and receiving procedures.

You will lead training efforts, supervise associates, and ensure compliance with policies while delivering strong customer service. The position offers hourly pay ranging from $31.25 to $38.46, with shifts varying to support store operations.

Qualifications

• Meets applicable state requirements to work in Asset Protection, including minimum age, training, certification or licensing.
• Attends and completes required trainings and assessments (e.g., Academy trainings, Open Door trainings).
• For firearms-selling facilities: may require firearms CBC and Firearms Training.
• For ammunition-only facilities: may require state Certificate of Eligibility.

Responsibilities

• Detects, deters, investigates and resolves policy violations and suspected fraud; collects evidence, takes statements, writes reports, and testifies when needed.
• Oversees safety programs, identifies accident trends, and trains associates on accident prevention.
• Manages claims and receiving processes and maintains documentation and reporting.
• Delivers exceptional customer service, supports store initiatives, and improves processes to enhance the customer experience.
• Leads and supervises associates, assigns duties, and provides feedback to develop talent.

Job description

Walmart Inc. is seeking an Asset Protection Operations Coach Trainee in Phoenix, AZ. This full-time role involves investigating and deterring policy violations, managing safety programs, and guiding claims and receiving procedures.

You will lead training efforts, supervise associates, and ensure compliance with policies while delivering strong customer service. The position offers hourly pay ranging from $31.25 to $38.46, with shifts varying to support store operations.