Asset Protection Agent

Shop LC; Austin (TX); On-site; USD 26,000 - 33,000; Full time

Job summary

Shop LC in Austin, Texas, is seeking a vigilant Security Guard to protect premises and personnel. Duties include patrolling, monitoring surveillance, controlling entry, and enforcing safety procedures to support a secure workplace.

The role requires alertness, diligence, English literacy, and a customer-service mindset. Candidates should be ready to work flexible shifts and contribute to our safety culture.

Qualifications

• Must demonstrate integrity and discretion with confidential information.
• Strong professional and interpersonal skills in a team setting.
• Ability to respond effectively in emergencies as they arise.
• Remain calm when addressing safety issues or confrontations.
• Excellent observation skills to identify unsafe conditions.
• Attention to detail and reliable follow-through are essential.
• Willingness to attend trainings to improve security skills.
• Ability to work a flexible schedule, including varied shifts.
• Align with core values: Teamwork, Honesty, Commitment, Passion.

Responsibilities

• Maintain general safety and security of the workplace.
• Check badges, manage entry, and monitor access points.
• Patrol premises and inspect buildings, equipment, and doors.
• Lead evacuation and shelter drills as assigned.
• Follow emergency procedures and assist when needed.
• Promote policy awareness and staff compliance.
• Address policy violators professionally and redirect behavior.
• Report unusual activity to prevent loss or damage.
• Monitor public areas for potential issues and theft.
• Observe surveillance and document irregularities carefully.
• Coordinate with logistics to document asset inventory.
• Contribute ideas to improve job functions and practices.
• Comply with all company policies and procedures.
• Fulfill other duties as assigned by Asset Protection Manager.

Skills

Integrity

Professionalism

Emergency response

Calm under pressure

Observation skills

Attention to detail

Training willingness

Flexible schedule

Core values

Job description

Full Time & Part Time

Austin Office, Austin, TX, US

Salary Range: $19.00 - $24.00 (USD) Hourly

MUST BE ABLE TO SPEAK READ AND WRITE ENGLISH

Work Location –100 Michael Angelo Way, Suite 300, Austin, Texas 78728

Reporting Manager –Asset Protection Manager / Security Guard Supervisor

Our team is looking for a Security Guard who will be responsible for our premises and personnel by patrolling property, monitoring surveillance, and permitting entry. We are looking for someone who is alert, diligent, and process-oriented, and most importantly, someone who has the safety of our employees on the top of their minds at all times! Keeping our building and people safe is vital to our operations and we need someone who is equally as passionate about safety and security as we are.

• The Asset Protection Agent prevents the loss of company property due to theft and works to maintain a safe business environment for all personnel. Asset Protection Agents will be responsible to enforce security measures and procedures. Agents will observe areas that are vulnerable to theft to identify occurrences while ensuring employees understand and follow policies and procedures.

Job Responsabilities

• Maintain the general safety and security of the workplace
• Perform all duties related to assigned post including but not limited to checking employee badges, using wand on those leaving secured areas and permitting entry to guests
• Secure premises and personnel by patrolling property and inspecting buildings, equipment, and access points
• Initiate and perform companywide evacuation and sheltering drills as per assigned post duties
• Understand emergency procedures and assist when needed, including sounding alarms
• Promote awareness of company policies, procedures, and directives
• Confront violators of policy and procedures in a professional manner to redirect behavior
• Prevent loss and damage by reporting unusual activity or circumstances
• Monitor public areas for potential issues and to identify potential thieves or vandals
• Monitor surveillance equipment, report irregularities, and maintain detailed documentation
• Review inventory, stock, and security cameras/footage to investigate suspected issues
• Coordinate with logistics team to ensure inventory control procedures are followed and all asset inventory is documented
• Always demonstrate integrity while responding to asset protection and operational concerns
• Submit new and innovative ideas to enhance job functions and company best practices
• Comply with company policies and procedures.
• All other duties as assigned by Asset Protection Manager.

Skills Or Experience

• Possess integrity and able maintain confidential information
• Strong professional and interpersonal skills
• Ability to respond well to emergency situations
• Remain calm when dealing with safety issues or individuals demonstrating aggressive behavior
• Superior observational skills with ability to recognize unsafe working environments
• Attention to detail and follow through are essential
• Willingness to attend meeting and trainings to improve skills
• Ability to work a flexible schedule
• An ambassador of our Core Value: Teamwork, Honesty, Commitment, Passion and Positive Attitude

Physical Requirements

• Standing for prolonged periods of time.
• Moving about frequently to accomplish tasks or moving from one workplace to another.
• Adjusting or moving objects up to 40 pounds in all directions.
• Repeating motions that may include the wrists, handsand/or fingers.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.

About Shop Lc

We are an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas with a passionate team of approximately 5 Employees. Our products are sold through TV in over 80 Million homes through live 24/7 broadcasts, our website, Apps, Marketplaces, and through social media.

We are the US retailing unit and a subsidiary of Vaibhav Global Limited (VGL), a well-established and vertically integrated company, founded in India 35 years ago.

The other retailing units of VGL Group are in the UK (Shop TJC) and Germany (Shop LC, Germany). Together, all 3 businesses ship out approximately 50,000 products to their customers in the US, UK, and Germany every day. In addition, VGL Group operates offices globally in India, China, Indonesia, and Thailand.

We believe in supporting our community and protecting the environment with the purpose of Delivering Joy. Our service to the community is run through our Your Purchase Feeds… program where we donate one nutritious meal for each item sold to school children in India, the US and the UK.

Your Purchase Feeds… has provided over 40 million meals to date, and our mission is to distribute one million meals every day to children in need by 2031. We believe that Your Purchase Feeds… provides more than just a meal: it feeds the hearts, minds, and futures of children.

We are also committed to protecting the environment by constantly working on reducing our carbon footprint and becoming net zero by 2032. Our offices in India function on solar power, and each business unit is working towards getting a LEEDS certification.

We live by and are inspired by our core values of Teamwork, Honesty, Commitment, Passion, and Positive Attitude, which form the basis of every decision we take.