Asset Performance and Value Assurance Manager

Qcells USA Corp.; San Francisco (CA); On-site; USD 124,000 - 149,000; Full time

Job summary

Hanwha Q CELLS America Inc. seeks an Asset Performance and Value Assurance Manager to protect and maximize the value of TPO assets, owning end-to-end performance obligations and value realization across the portfolio.

You will coordinate with Servicing, Asset Management, Operations, Finance, Legal, and external vendors, based in Irvine, SF, Santa Clara, or Teaneck with potential remote consideration for exceptional cases.

Qualifications

• Bachelor’s degree in business, operations, or related field or equivalent practical experience in operations, financial services, project management, or data-driven roles and 5-8 years of work experience in asset management, operations related to energy services.
• Experience managing performance driven contractual obligations (e.g., guarantees, SLAs, incentives, and/or revenue-sharing structures).
• Proven experience within the solar industry and the end‑to‑end understanding of TPO products from customer contract to asset monitoring or servicing
• Ability to lead cross functionally while meeting operational and business goals and objectives.
• Strong analytical and financial acumen with demonstrated ability to quantify exposure and prevent value leakage.
• Proven ability to build and operate process-driven programs with clear controls and accountability.
• Strong stakeholder management and cross-functional leadership skills.

Responsibilities

• Own ongoing performance oversight for TPO in-service assets, ensuring assets perform in line with contractual, programmatic, and financial expectations.
• Establish and maintain performance benchmarks, variance thresholds, and escalation protocols at asset and portfolio level. Quantify and monitor financial exposure associated with asset underperformance and missed value opportunities.
• Own performance guarantee obligations across the TPO portfolio, including contractual interpretation, tracking, and enforcement.
• Monitor asset performance against guaranteed thresholds and identify root causes of underperformance.
• Coordinate remediation efforts with servicing teams, O&M providers, installers, insurers, and asset owners.
• Manage performance guarantee claims, including documentation, validation, submission, recovery tracking, and resolution.
• Design and maintain scalable, well-documented processes and controls related to asset performance, incentives, and performance guarantees.
• Produce regular reporting for senior leadership covering performance trends, financial exposure, recoveries, and unresolved risks.
• Partner with Risk, Legal, Finance, and Compliance to ensure alignment with contractual obligations, regulatory expectations, and accounting treatment.
• Ensure processes are audit-ready and capable of supporting portfolio growth.
• Act as the internal subject matter expert for asset performance obligations, incentives, and value assurance mechanisms.
• Coordinate closely with Servicing, Asset Management, Operations, Finance, Legal, and external vendors.
• Support continuous improvement initiatives such as programs, counterparties, and portfolio complexity evolve.

Skills

Cross-functional leadership

Analytical skills

Financial acumen

Stakeholder management

Process-driven programs

Education

Bachelor's degree in business/related field

Job description

Description

POSITION DESCRIPTION:

The Asset Performance and Value Assurance Manager is accountable for protecting and maximizing the economic value of third-party owned (TPO) assets once onboarded to the company's servicing platform. This role owns the end-to-end oversight of asset performance obligations and value realization mechanisms; performance guarantees (PeGu).

This position serves as the single point of accountability for ensuring contractual performance commitments are met; financial leakage is prevented, and underperformance is identified, remediated, and recovered in a disciplined, audit-ready manner. The role operates at the intersection of asset management, risk, operations, and finance.

The ideal candidate is a strategic operator with deep solar industry knowledge, exceptional stakeholder management skills, and experience building scalable processes. This candidate will coordinate closely with Servicing, Asset Management, Operations, Finance, Legal, and external vendors.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA or Santa Clara, CA or Teaneck, NJ. Remote work may be considered for exceptional cases.

RESPONSIBILITIES:

Asset Performance & Value Assurance

• Own ongoing performance oversight for TPO in-service assets, ensuring assets perform in line with contractual, programmatic, and financial expectations.

• Establish and maintain performance benchmarks, variance thresholds, and escalation protocols at both the asset and portfolio level. Quantify and monitor financial exposure associated with asset underperformance and missed value opportunities.

Performance Guarantee Management

• Own performance guarantee obligations across the TPO portfolio, including contractual interpretation, tracking, and enforcement.

• Monitor asset performance against guaranteed thresholds and identify root causes of underperformance.

• Coordinate remediation efforts with servicing teams, O&M providers, installers, insurers, and asset owners.

• Manage performance guarantee claims, including documentation, validation, submission, recovery tracking, and resolution.

Controls, Reporting & Governance

• Design and maintain scalable, well-documented processes and controls related to asset performance, incentives, and performance guarantees.

• Produce regular reporting for senior leadership covering performance trends, financial exposure, recoveries, and unresolved risks.

• Partner with Risk, Legal, Finance, and Compliance to ensure alignment with contractual obligations, regulatory expectations, and accounting treatment.

• Ensure processes are audit-ready and capable of supporting portfolio growth.

Cross-Functional Leadership

• Act as the internal subject matter expert for asset performance obligations, incentives, and value assurance mechanisms.

• Coordinate closely with Servicing, Asset Management, Operations, Finance, Legal, and external vendors.

• Support continuous improvement initiatives such as programs, counterparties, and portfolio complexity evolve.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in business, operations, or related field or equivalent practical experience in operations, financial services, project management, or data-driven roles and 5-8 years of work experience in asset management, operations related to energy services.

• Experience managing performance driven contractual obligations (e.g., guarantees, SLAs, incentives, and/or revenue-sharing structures).

• Proven experience within the solar industry and the end‑to‑end understanding of TPO products from customer contract to asset monitoring or servicing

• Ability to lead cross functionally while meeting operational and business goals and objectives.

• Strong analytical and financial acumen with demonstrated ability to quantify exposure and prevent value leakage.

• Proven ability to build and operate process-driven programs with clear controls and accountability.

• Strong stakeholder management and cross-functional leadership skills.

COMPENSATION:

In accordance with applicable pay transparency laws, the anticipated annual base salary for this position is:

• Zone 1 (Bay Area, NYC): $135,400 - $162,400

• Zone 2 (CA, NJ, NY): $124,100 - $148,800

• Zone 3 (All others): $112,800 - $135,300

The applicable salary range is based on the employee’s primary work location. Individual compensation will be determined based on qualifications, relevant experience, education, skills, internal equity, and other business-related factors.

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct‑to‑homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world‑class global business in an interesting and expanding industry of the future.

Thispositionrequirestheabilitytoperformtheessentialfunctionsoftheposition,withorwithoutreasonableaccommodation.Periodictravelandsitevisitsmayberequired.

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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