Asset Manager - Surveillance

Greystone Servicing Company LLC; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Greystone Servicing Company LLC seeks an Asset Manager for its Fannie Mae/Freddie Mac Asset Management team in the Atlanta area. The role focuses on monitoring risk across a portfolio of multifamily loans and coordinating with borrowers and property managers to craft solutions for emerging risks.

The ideal candidate has 2–3 years in multifamily real estate risk/financial analysis, with knowledge of loan documentation and Solid MS Office skills.

Qualifications

• Bachelor’s degree required with 2–3 years in multifamily real estate risk/financial analysis, valuations, workouts, or asset management.
• Experience with Fannie Mae/Freddie Mac multifamily loans is a plus.
• Solid understanding of loan documentation and real estate fundamentals.
• Strong communication and organizational skills; ability to work independently or in a team.

Responsibilities

• Monitor risk profile of a portfolio of performing and watchlist multifamily loans.
• Serve as the point of contact for communications with borrowers and property managers.
• Ensure covenant compliance by reviewing loan documents and reports.
• Collaborate with borrowers and internal/external partners to address credit weaknesses.
• Solicit operating statements and perform financial statement analysis.
• Prepare action plans and recommendations for troubled assets for senior management.
• Conduct site inspections as required and assess property maintenance practices.
• Provide risk ratings and transfer recommendations for assets in the portfolio.

Skills

Risk analysis

Financial analysis

Valuations

Relationship management

Asset management

Multifamily real estate

Market knowledge

Education

Bachelor’s degree in Finance, Real Estate, Accounting, Economics

Tools

Microsoft Office

Microsoft Dynamics

Job description

Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with $13 billion in loan originations in 2025. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac by multifamily loan volume and is the #1* Overall HUD Multifamily and Healthcare Lender in the country. Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. At Greystone, charity is at the heart of who we are and what we do. At Greystone, everything we do is driven by our purpose of improving others’ lives. As we work hard to maintain our ranking as a top national commercial real estate lender, our culture of caring and support is just as important. We don’t just say “Where People Matter” – we lead with this mantra every day to guide our actions and behaviors. Greystone is committed to fostering and preserving a culture of inclusion. Belonging is at the heart of our culture of caring, integrity and excellence and is a driving force behind our entrepreneurial spirit and creativity.

We are seeking an Asset Manager to join our Fannie Mae/Freddie Mac Asset Management team. This role will be responsible for monitoring the risk of multifamily loans and working closely with borrowers and property management agents to identify and create solutions for emerging risks. The successful candidate is self-motivated, detail-oriented, and has a strong knowledge of real estate markets with an emphasis on multifamily assets.

Primary Duties and Responsibilities

• Monitor the risk profile of a portfolio of performing and watchlist-rated multifamily loans.
• Serve as the responsible party for all related deliverables or communications between internal and external customers.
• Monitor borrower compliance with loan documents to ensure loan covenant compliance requirements are managed effectively.
• Work with borrowers, property management agents, and external and internal parties to identify and create solutions to credit weakness, emerging risks, performance defaults, and monetary defaults.
• Solicit property operating statements and perform financial statement analysis.
• Prepare action plans and/or recommendations on troubled assets for presentation to senior management and investors.
• Perform and/or review property site inspections to ensure appropriate maintenance practices by borrowers (as required).
• Prepare risk rating recommendations and transfer recommendations for assets within the assigned portfolio.
• Assist with routine borrower consent requests within the assigned portfolio (as required).
• Other responsibilities and duties as assigned.

Experience, Skills, and Abilities Required

• Bachelor’s degree in Finance, Real Estate, Accounting, Economics, and/or a minimum of 2-3 years of experience in multifamily real estate with an emphasis on risk/financial analysis, valuations, relationship management, workouts, capital markets, or asset management.
• Experience working with Fannie Mae and/or Freddie Mac multifamily loans is a plus.
• Understanding of loan documentation and real estate on a business level.
• Firm understanding of the multifamily market to identify softening and deterioration across an assigned portfolio.
• Familiarity with third-party reports such as Physical Condition Assessments, Appraisals, and Broker Opinions of Value.
• Proficiency in Microsoft Office products including Word and Excel.
• Familiarity with Microsoft Dynamics is a plus.
• Good organizational skills.
• Strong verbal and electronic communication skills.
• Exhibit self-motivation whether working independently or as part of a team.
• A strong sense of urgency about solving problems, meeting challenging deadlines, and achieving critical goals.

At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives.

We strive to build a work environment that empowers all individuals with opportunities to channel their entrepreneurial spirit.

Greystone is an EEO employer.

*For HUD's 2025 fiscal year ending September 30, 2025. Based upon combined firm commitments received by Greystone Funding Company LLC and Greystone Servicing company LLC and excludes risk sharing and hospital loans.”

“Where people matter” are words we live by at Greystone. How? By fostering an empowering work environment, encouraging new initiatives, and recognizing and rewarding our employees. The standards that guide us – Excellence, Integrity, Entrepreneurship, and Caring – were selected and defined by our employees, for our employees. Founded in 1988, Greystone is a private commercial real estate finance and investment company built on the belief that business can and should improve people’s lives. Over nearly four decades, we have developed a national platform spanning debt, equity, investment sales, and loan servicing, supporting multifamily and healthcare properties across the U.S. Through our “Where People Matter” culture, we combine deep industry expertise with a commitment to meaningful impact. We do this through helping finance affordable housing, senior housing, and skilled nursing communities nationwide. At Greystone, experienced professionals join a collaborative, entrepreneurial environment where they can expand their platform, grow their careers, and contribute to work that makes a lasting difference.

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