Asset manager

Artech Information System LLC; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT staffing company is looking for a candidate to join their Technology Asset Operations Software team in Charlotte, NC. The position entails managing software licensing and internal client requests, as well as improving operational processes. Ideal candidates will have a background in technology support, strong organizational and problem-solving skills, and proficiency in Microsoft Excel.

Qualifications

• Previous experience working with internal LOB technology teams.
• Strong Microsoft Excel skills including pivot tables and data validation.
• Ability to effectively communicate with finance department.

Responsibilities

• Assist in creating and processing software orders for data center solutions.
• Maintain accurate status for all managed remediation requests.
• Proactively work on data clean-up related to software management.

Skills

Organizational Skills

Problem Solving

Communication

Microsoft Excel

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Description:

Additional Job Details:

• This position is part of the Technology Asset Operations (TAO) Software team, which provides the following services;
• Assists internal Wells Fargo Lines of Business (LOB) with ordering, evaluating and managing contractual obligations for data center software and hardware solutions.
• A successful candidate will show the capability to execute the following activities on a day to day basis:
• Collection and synthesis of inbound requests for software license install research and remediation.
• Proactively work on internal TAO remediation and data clean-up activities related to software ordering and management.
• Maintain accurate and timely status and next steps for all managed remediation requests.
• Assist internal LOB representatives in creating and processing software orders, evaluations and migrations for data center software and limited desktop titles.
• Work to assist with software entitlement validation.
• The ability to perform tactical duties, as well as think strategically and look at the big picture to improve and streamline processes.

Qualifications

Minimum Qualifications

• Previous experience working with internal LOB technology teams.
• Previous experience working in a production support capacity
• Experience working within distributed, mainframe or midrange computing environments (background can vary, basic understanding required)
• Ability to communicate effectively with finance department to understand financial terms and impacts of remediation activities.
• Track record of recommending and implementing process and efficiency improvements within a team in a fluid, ever-changing work environment.
• Strong demonstrated organizational and problem solving skills due to high volume and complexity of aggregate daily work across the team.
• Strong Microsoft Excel Skills, including pivot tables, advanced data validation and analysis tools

Preferred Qualifications

• Technology Relationship Management experience
• Software product or catalog management experience