Asset Management Specialist

HCL Technologies Limited; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

HCL Technologies Limited is seeking a Software Asset Management (SAM) Specialist to oversee the complete software asset lifecycle for a portfolio of publishers. You will ensure license compliance, optimize software investments, and mitigate audit risks, guiding renewal strategies and procurement workflows.

The role requires extensive SAM/ITAM experience, strong ELP expertise, and hands-on proficiency with tools like ServiceNow SAM Pro, Flexera, or Snow License Manager.

Qualifications

• 4+ years of SAM/ITAM experience required.
• Strong experience with Effective License Position (ELP) creation/analysis.
• Hands-on with ServiceNow SAM Pro, Flexera, or Snow License Manager.
• Experience managing software compliance programs and audits.
• Knowledge of Perpetual, Subscription, and SaaS licensing models.
• Experience with publishers such as Microsoft, Oracle, IBM, SAP.
• Exposure to procurement tools like Ariba, Coupa, or ServiceNow Procurement.
• Strong Excel, reporting, and stakeholder management skills.
• Ability to work independently in fast-paced environments.

Responsibilities

• Build and maintain Effective License Positions (ELP) by reconciling entitlements with deployment data.
• Own software compliance activities, including audits, true-up, and remediation of gaps.
• Support audits with entitlement and usage evidence.
• Utilize ServiceNow SAM Pro for discovery, normalization, and license management.
• Drive software optimization via usage analysis and license reclamation.
• Manage renewals, CLM activities, procurement workflows, and approvals.
• Evaluate vendor proposals and support negotiations, including co-termination strategies.
• Deliver accurate reporting on inventory, compliance, consumption trends, and renewal risks.

Skills

Software Asset Management (SAM)

ELP creation

Audit readiness

Licensing models

Vendor licensing (Microsoft/Oracle/IBM

Excel

Reporting

Stakeholder management

Independent work in fast-paced envs

ServiceNow SAM Pro

Tools

ServiceNow SAM Pro

Flexera

Snow License Manager

Ariba

Coupa

ServiceNow Procurement

Job description

Software Asset Management (SAM) Specialist

Are you passionate about software licensing, compliance, and asset optimization? We are seeking an experienced Software Asset Management (SAM) Specialist to manage the complete software asset lifecycle for a portfolio of software publishers. This role is critical in ensuring compliance, optimizing software investments, and mitigating audit risks.

Key Responsibilities

• Build and maintain Effective License Positions (ELP) by reconciling software entitlements with deployment and consumption data.
• Own software compliance activities, including audit readiness, true-up management, and remediation of licensing gaps.
• Support internal and external software audits with accurate entitlement and usage evidence.
• Utilize ServiceNow SAM Pro for discovery, normalization, reconciliation, and license management.
• Drive software optimization initiatives through usage analysis and license reclamation.
• Manage software renewals, contract lifecycle activities, procurement workflows, and approval processes.
• Evaluate vendor proposals, support negotiations, and manage co-termination strategies.
• Deliver accurate reporting on software inventory, compliance status, consumption trends, and renewal risks.

Required Skills

• 4+ years of Software Asset Management (SAM), ITAM, Licensing, or Software Procurement experience.
• Strong expertise in Effective License Position (ELP) creation and analysis.
• Hands-on experience with ServiceNow SAM Pro, Flexera, or Snow License Manager.
• Experience managing software compliance programs and audit activities.
• Knowledge of software licensing models including Perpetual, Subscription, and SaaS.
• Experience with major publishers such as Microsoft, Oracle, IBM, or SAP.
• Exposure to procurement tools such as Ariba, Coupa, or ServiceNow Procurement.
• Strong Excel, reporting, stakeholder management, and communication skills.
• Ability to work independently in fast-paced and ambiguous environments.

Preferred Qualifications

• Experience with software audit defense and vendor true-up negotiations.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.