Asset Management Service Representative I

US Med-Equip; Maple Grove (MN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

US Med-Equip is seeking an Asset Management Service Representative I to support clinicians by managing and maintaining medical equipment used in hospital care. You will deliver, test, and keep equipment ready for patient use, while delivering professional service to hospital staff.

The role requires good listening and communication, the ability to work independently, and the physical capacity to lift up to 75 lbs.

Qualifikationen

• High school diploma or equivalent required.
• Excellent listening and communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and customer-service mindset.

Aufgaben

• Help deliver, pick up, clean and test medical equipment for clinicians.
• Perform routine rounds to check equipment and ensure patient-ready condition.
• Provide professional customer service to hospital staff and respond promptly to needs.
• Maintain rapport with hospital staff and escalate concerns as needed.
• Help manage equipment inventory using the tracking system.
• Follow safety rules and report incidents and hazards.
• Document incidents per USME policies and participate in trainings.

Kenntnisse

Listening

Communication

Collaboration

Problem-solving

Independence

Customer service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Asset Management Service Representative I at “TopWorkplace”Are you interested in helping healthcare heroes save lives? Join USME’s Asset Management team andsupport nurses and other clinicians behind the scenes! You’ll help manage and maintain medicalequipment used to help care for hospital patients. If you are a customer service pro looking to grow ina rewarding career, come make a real impact in patient care!A Day in the Life• Help deliver, pick up, thoroughly clean and perform basic functionality tests on medicalequipment used by clinicians at a hospital.• Perform routine hospital rounds to check on medical equipment needs and help ensureequipment is in patient-ready condition.• Provide professional customer service to hospital clinicians, listening to their patient andequipment needs and responding promptly and professionally.• Establish and maintain a rapport with hospital staff by working to anticipate their needs andshare any concerns with supervisors.• Help manage inventory of medical equipment using technology tracking system.• Follow all safety rules, report any accidents promptly and identify and correct any safetyhazards.• Document all equipment incidents in compliance with USME and hospital policies.• Participate in regular professional development trainings and maintain updated knowledge ofequipment, services and policies.• Perform other duties as assigned.Education/Experience• High school graduate or equivalent• Valid driver’s license and safe driving recordQualifications• Outstanding listening, communication, collaboration and problem-solving skills• Highest integrity and relentless commitment to delivering value to customers and co-workers• Self-driven with ability to work independently• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.• Able to complete USME billing processes unassisted each month as needed• Completion of USME training program