Asset Management Service Representative I

Us Med- Equip; Maple Grove (MN); Vor Ort; USD 34.000 - 44.000; Vollzeit

Zusammenfassung

Us Med- Equip in Maple Grove, MN is seeking an Asset Management Service Representative I to support clinicians by managing medical equipment, performing routine checks, and ensuring patient-ready devices. You will deliver, clean, test, and track equipment while delivering professional service to hospital staff.

The role emphasizes strong listening and communication, independent work, and commitment to safety as you grow within the asset management team.

Qualifikationen

• High school graduate or equivalent.
• Valid driver’s license and safe driving record.
• Completion of USME training program (if applicable).

Aufgaben

• Assist with delivery, pickup, cleaning and basic functionality tests of medical equipment used by clinicians.
• Perform routine hospital rounds to check equipment needs and ensure patient-ready condition.
• Provide professional customer service to hospital staff and respond promptly to requests.
• Build rapport with hospital staff and anticipate their needs; report concerns to supervisors.
• Help manage equipment inventory using a technology tracking system.
• Follow safety rules, report accidents promptly and correct hazards.
• Document equipment incidents in accordance with USME and hospital policies.
• Participate in ongoing trainings and maintain updated knowledge of equipment, services and policies.
• Perform other duties as assigned.

Kenntnisse

Listening

Communication

Collaboration

Problem solving

Independent work

Self-driven

Ausbildung

High school diploma

Jobbeschreibung

Job Details: Job Location: MN Maple Grove Minneapolis AM - Maple Grove, MN 55369, Asset Management Service Representative I at “Top Workplace”

Are you interested in helping healthcare heroes save lives? Join USME’s Asset Management team and support nurses and other clinicians behind the scenes! You’ll help manage and maintain medical equipment used to help care for hospital patients. If you are a customer service pro looking to grow in a rewarding career, come make a real impact in patient care!

A Day in the Life

• Help deliver, pick up, thoroughly clean and perform basic functionality tests on medical equipment used by clinicians at a hospital.
• Perform routine hospital rounds to check on medical equipment needs and help ensure equipment is in patient-ready condition.
• Provide professional customer service to hospital clinicians, listening to their patient and equipment needs and responding promptly and professionally.
• Establish and maintain a rapport with hospital staff by working to anticipate their needs and share any concerns with supervisors.
• Help manage inventory of medical equipment using technology tracking system.
• Follow all safety rules, report any accidents promptly and identify and correct any safety hazards.
• Document all equipment incidents in compliance with USME and hospital policies.
• Participate in regular professional development trainings and maintain updated knowledge of equipment, services and policies.
• Perform other duties as assigned.

Qualifications: Education/Experience

• High school graduate or equivalent
• Valid driver’s license and safe driving record

Qualifications

• Outstanding listening, communication, collaboration and problem-solving skills
• Highest integrity and relentless commitment to delivering value to customers and co-workers
• Self-driven with ability to work independently
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Able to complete USME billing processes unassisted each month as needed
• Completion of USME training program