Asset Management Service Representative I

US Med-Equip; Aurora (CO); On-site; USD 42,000 - 55,000; Full time

Job summary

US Med-Equip in Aurora, Colorado is seeking an Asset Management Service Representative I to support nurses and clinicians by delivering, testing, cleaning and maintaining medical equipment used in patient care. You’ll join a team that helps ensure hospital equipment is ready and reliable.

The role emphasizes strong listening and communication, independence, safe lifting up to 75 lbs, and ability to drive to hospital sites while upholding safety and billing processes.

Qualifications

• Outstanding listening, communication, collaboration and problem-solving skills.
• Highest integrity and relentless commitment to delivering value to customers and co-workers.
• Self-driven with ability to work independently.
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Able to complete USME billing processes unassisted each month as needed.
• Completion of USME training program.

Responsibilities

• Deliver, pick up, thoroughly clean and perform basic functionality tests on medical equipment used by clinicians at a hospital.
• Perform routine hospital rounds to check on medical equipment needs and ensure equipment is in patient-ready condition.
• Provide professional customer service to hospital clinicians, listening to their patient and equipment needs and responding promptly and professionally.
• Establish rapport with hospital staff by anticipating needs and communicating concerns to supervisors.
• Help manage inventory of medical equipment using a technology tracking system.
• Follow safety rules, report accidents promptly and correct hazards.
• Document all equipment incidents in compliance with policies.
• Participate in professional development trainings and maintain knowledge of equipment, services and policies.
• Perform other duties as assigned.

Skills

Listening

Communication

Collaboration

Problem-solving

Independent work

Education

High school diploma or equivalent

Job description

Asset Management Service Representative I at “Top Workplace” Are you interested in helping healthcare heroes save lives? Join USME’s Asset Management team and support nurses and other clinicians behind the scenes! You’ll help manage and maintain medical equipment used to help care for hospital patients. If you are a customer service pro looking to grow in a rewarding career, come make a real impact in patient care!

A Day in the Life

• Help deliver, pick up, thoroughly clean and perform basic functionality tests on medical equipment used by clinicians at a hospital.
• Perform routine hospital rounds to check on medical equipment needs and help ensure equipment is in patient-ready condition.
• Provide professional customer service to hospital clinicians, listening to their patient and equipment needs and responding promptly and professionally.
• Establish and maintain a rapport with hospital staff by working to anticipate their needs and share any concerns with supervisors.
• Help manage inventory of medical equipment using technology tracking system.
• Follow all safety rules, report any accidents promptly and identify and correct any safety hazards.
• Document all equipment incidents in compliance with USME and hospital policies.
• Participate in regular professional development trainings and maintain updated knowledge of equipment, services and policies.
• Perform other duties as assigned.

Qualifications

Education/Experience

• High school graduate or equivalent
• Valid driver’s license and safe driving record

Qualifications

• Outstanding listening, communication, collaboration and problem-solving skills
• Highest integrity and relentless commitment to delivering value to customers and co-workers
• Self-driven with ability to work independently
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Able to complete USME billing processes unassisted each month as needed
• Completion of USME training program