Assessment Strategy & Analytics Lead

University of Tennessee, Knoxville; Knoxville (TN); On-site; USD 63,000 - 77,000; Full time

Job summary

The University of Tennessee, Knoxville, seeks an Assistant Director to advance assessment across the Division of Student Success. You will lead assessment systems, survey administration, reporting, and data visualization, partnering with departments to translate data into actionable insights.

Responsibilities include managing Qualtrics, designing surveys, building dashboards in Tableau and Power BI, developing standard reporting, and coaching staff on assessment practices to support strategic

Qualifications

• Bachelor's degree in Assessment, Higher Education, Student Affairs, Educational Research, Data Analytics, Statistics, Social Sciences, or a closely related field.
• Two years of experience in assessment, institutional research, analytics, or continuous improvement.
• Experience independently developing and administering surveys using Qualtrics.
• Experience designing assessment instruments and managing survey administration.
• Experience analyzing quantitative and qualitative data using appropriate statistical methods.
• Experience developing reports, dashboards, and visualizations that support organizational decision-making.
• Ability to manage multiple complex projects independently.

Responsibilities

• Assist the Director of Assessment in coordinating divisional assessment initiatives and implementing the Division's assessment strategy.
• Serve as the primary administrator for Qualtrics and related assessment systems across the Division of Student Success.
• Design, build, test, deploy, and manage surveys supporting various initiatives.
• Design and develop assessment instruments using sound methodology.
• Develop and maintain survey governance standards and documentation.
• Design and develop dashboards and visualizations to transform data into actionable information.
• Present findings to leadership and stakeholders.

Skills

Survey design

Data visualization

Project management

Qualtrics administration

Communication

Education

Bachelor's degree in a related field

Tools

Qualtrics

Tableau

Power BI

Excel

Job description

The University of Tennessee, Knoxville, seeks an Assistant Director to advance assessment across the Division of Student Success. You will lead assessment systems, survey administration, reporting, and data visualization, partnering with departments to translate data into actionable insights.

Responsibilities include managing Qualtrics, designing surveys, building dashboards in Tableau and Power BI, developing standard reporting, and coaching staff on assessment practices to support strategic