Assessment Specialist - San Francisco County

Meals on Wheels of San Francisco; San Francisco (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Generous benefits package

Paid sick days

Paid vacation days

Paid holidays

Personal days

Medical plan paid by Agency

Dental plan

Job summary

Meals on Wheels San Francisco is seeking an Assessment Specialist to conduct in-home assessments for homebound seniors, determining eligibility and service needs in San Francisco. You will maintain confidential records and coordinate referrals with community resources to ensure integrated client care.

The role requires 2+ years with seniors, a bachelor's in social work or gerontology, and strong communication and organizational skills; bilingual abilities are a plus.

Qualifications

• Two+ years of hands-on experience working with seniors in San Francisco.
• Bachelor’s in social work or gerontology preferred.
• Ability to work with a diverse community.
• Strong written and verbal communication and organizational skills.

Responsibilities

• Conduct in-home initial assessments weekly and annual assessments to determine eligibility and service needs.
• Maintain confidential electronic files and timely documentation.
• Establish records, prepare reports, and enter client data into databases.
• Coordinate referrals to community resources and ensure coordinated services.
• Support home-delivered meal operations and assist with reassessments as needed.
• Provide orientations and participate in department meetings; respond to client inquiries.

Skills

Teamwork

Communication

Documentation

Organization

Bilingual

Education

Bachelor's in Social Work or Gerontology

Tools

Microsoft Office

Database familiarity

Job description

POSITION / TITLE: Assessment Specialist – San Francisco CountyRESPONSIBLE TO: Social Work SupervisorPROGRAM ADDRESS: 2142 Jerrold Avenue, San Francisco, CA 94124STATUS: Non-Exempt (hourly) 40-hour work week (M-F)MISSION:Meals on Wheels provides a network of services that allow seniors to live in their homes with dignity and independence as long as possible.POSITION SUMMARY:Meals on Wheels San Francisco works to help seniors live independently, in their own homes, for as long as it is safely possible. The Social Work department plays an integral role in helping seniors stay healthy and safe.The Assessment Specialist is responsible for conducting initial and annual in-home assessments with homebound senior clients, making appropriate referrals for additional community services, keeping updated with resources for seniors, working closely with the home delivered meal staff to ensure smooth delivery of meal service to clients, handling client situations as needed, and providing support services for a small caseload of clients.DUTIES AND RESPONSIBILITIES:Under the supervision of the Social Work Supervisor, and in accordance with the provisions of MOWSF’sEmployee Handbook and the Social Work Department Procedures Manuals, the Assessment Specialist isresponsible for:Conducting in-home initial assessments weekly as well as conducting annual assessments throughout all areas of San Francisco with clients on the home delivered meal program for determining eligibility, appropriate meal type and other social service needs.Maintaining a confidential electronic file on each client served in the fiscal year in a legible and professional manner including accurate and timely documentation.Establishing and maintaining appropriate records, preparing reports and other correspondence and entering client data into MOWSF and DAAS databases as required.Making appropriate referrals to community resources and coordinating services for effective client care.Assisting with development and updating of information on community resources for seniors.Keeping updated with and carrying out all MOWSF agency, social work, and client policies.Responding to client inquiries about the program and handling client situations as they arise.Working with the Home Delivered Meal staff, driving staff, and other MOWSF departments to assure clients are effectively served.Meeting with drivers as requested to monitor clients’ eligibility and safety, assist in completion of quarterly reassessments, and address any other concerns or needs.Covering Social Worker of the Day shifts as assigned and responding to or delegating all requests that come in during assigned shift.Providing limited support services to seniors in need of critical support: preparing care plans,providing ongoing case monitoring and coordination of services and assessing for additional needs.Assisting with Orientations for new MOWSF staff and client volunteers as needed.Participate in monthly department and case conference meetings as well as other offered professional development opportunities.Attending relevant community senior and social service meetings as assigned.Participating in presentations of social work information at driver meetings, in-service workshops, outside agency presentations, etc. as requested.Providing computer and data entry assistance in the Social Work Department as needed.Providing monthly reports to the Social Work Supervisor.Delivering meals in emergency situations as needed.Performing other duties as assigned.JOB REQUIREMENTS:Two + years of hands on experience working with seniors and familiarity with resources for seniors in San Francisco strongly preferredBachelor’s in social work or gerontology preferredMay consider a degree in a related social service field along with relevant work experienceAbility to work with a diverse community.Must be able to work well with others as part of a teamExcellent organization, communication & written documentation skillsComputer experience, including Microsoft Office, some database familiarity and proficiency in typingBilingual a plus, most needed languages: Spanish, Cantonese, MandarinValid driver’s license, proof of insurance and automobile required for client visits.A background check including a DMV printout is part of the application process.SALARY/HOURS: This position is regular, full-time, exempt scheduled for 40 hours per week.MOWSF offers a generous benefits package that includes paid Sick, Vacation, Holiday, Personal Days and a robust medical and dental plan that is paid by the Agency. Other optional fringe benefits in accordance with MOWSF Employee Handbook.Meals on Wheels is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.