Assessment Services Coordinator - Per Diem

Alvarado Parkway Institute; La Mesa (CA); On-site; USD 34,000 - 48,000; Part time

Job summary

Alvarado Parkway Institute in La Mesa, California seeks a Per Diem Assessment Services Coordinator to screen walk-in and phone callers and route referrals to appropriate services.

The role involves admissions screening, pre-admission assessments, data entry into TRIMS, maintaining patient information, and adhering to policies. Weekend AM shifts (0700am-330pm) are available, with a focus on crisis management, strong communication, and confidentiality.

Qualifications

• Master’s degree in psychology or equivalent master’s degree in a recognized mental health field.
• College level reading, writing, and math skills.
• Basic data entry skills preferred, including some computer experience.
• Excellent oral communication and ability to maintain confidentiality.

Responsibilities

• Screen walk-in and phone callers and refer to appropriate services.
• Facilitate admissions to inpatient or OPS as needed.
• Conduct pre-admission assessments and explain outpatient options.
• Enter patient information into TRIMS and document communications.
• Maintain professional appearance and represent the organization well.
• Provide crisis management and coordinate with staff as needed.
• Work weekend AM shifts (0700am-330pm) as available.

Skills

College level reading

Writing skills

Mathematics skills

Abnormal psychology knowledge

Medical terminology familiarity

Analytical skills

Problem-solving skills

Oral communication

Legible handwriting

Confidentiality

Organization and time management

Public interactions

Crisis management

Persuasive skills with patients

Education

Master’s degree in psychology or equivalent master’s degree in a recognized mental health field

Tools

TRIMS system

Job description

Description

Are you interested in working in a fast-paced, challenging behavioral healthcare organization? Are you interested in a position that is rewarding and makes a difference in the lives of others? Do you like to be challenged and work in a setting that allows you to grow? Then Alvarado Parkway Institute wants to hear from you!

Alvarado Parkway Institute (API) is a free-standing psychiatric hospital in La Mesa, California with three Intensive Outpatient/Partial Hospitalization Programs. Alvarado Parkway Institute (API) provides comprehensive adult inpatient behavioral health and addictive disorders services in a 66-bed hospital setting located in La Mesa, California. At Alvarado Parkway Institute, we are committed to improving the mental health and well-being of our community. Alvarado Parkway Institute in La Mesa is San Diego County's leading provider of comprehensive mental health and substance abuse care. API offers a variety of Outpatient Services designed to assist patients in functioning at the highest level. API provides Partial Hospitalization services and Intensive Outpatient services. These programs emphasize symptom management, community integration, and prevention of hospitalization or re-hospitalization. Value-added services enhance the patient's treatment experience.

Alvarado Parkway Institute is currently seeking a qualified individual to join our team as a Per Diem Assessment Services Coordinator. Assessment Service Coordinators assess the needs of walk-in and phone callers and ensure their referral to the service or resource to best address those needs.

***WEEKEND AM SHIFTS (0700am-330pm) AVAILABLE***

Requirements

Assessment Services Coordinator Responsibilities:

• Thoroughly screens patients prior to admission, completes screenings in a timely manner, properly informs patients of their treatment options regarding treatment.
• Completes all necessary steps to facilitate admissions to inpatient or OPS for patients assessed.
• Thoroughly screens patients on the inpatient units for OPS appropriateness, completes pre-admissions assessments in a timely manner, properly informs patients of their options regarding outpatient treatment, engages patients successfully, and helps them understand the advantages and commitment required regarding outpatient treatment.
• Thoroughly completes and enters all necessary patient information into appropriate computer files. Documents calls and related information on TRIMS form; completes and submits documentation that demonstrates medical necessity and admission criteria.
• Completes all mandatory third-party notifications per organizational policies and procedures and community/legal requirements; represents facility in any legal proceedings. Displays cultural sensitivity with regards to patients and staff.
• Recognizes and responds appropriately to priorities in assignments.
• Performs routine assignments independently, seeking direction when indicated for unusual or non-routine duties.
• Advises appropriate personnel of situations requiring additional expertise or technical follow-up.
• Maintains proper physical appearance, representing the organization and department in a professional manner.
• Functions capably without interruption in patient care and effective organization and departmental operations.
• Other duties as assigned.

Required Skills and Experience:

• College level reading and comprehension, writing, and mathematic skills
• Basic knowledge of, and skills in applying principles of, abnormal psychology and mental health problems
• Familiarity with psychological, sociological, and medical terminologies
• Skills in analyzing and evaluating information
• Problem-solving skills
• Excellent oral communication skills
• Legible handwriting
• Ability to concentrate on tasks and meet deadlines
• Ability to confidentially maintain all information
• Organization and time management skills
• Skills in dealing courteously with the public and individuals within API/BHS
• Crisis management skills
• Persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within context of appropriate clinical interventions.

Required Education:

• Master’s degree in psychology or equivalent master’s degree in a recognized mental health field.

Preferred Education, Experience, and Certifications:

Basic data entry skills preferred, including some experience using computer.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer.
• Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision sees details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Walk and/or stand for long periods of time (3/4 of the workday).
• Lift up to fifteen (15) pounds.

Conditions of Employment

In compliance with API’s policies and guidelines, all API employees are required to adhere to the following:

Background/Reference Check & Licensure/Certification

• Completion of a satisfactory background and reference checks.
• Employee signed employment non-compete/confidentiality agreement
• Individuals whose position may require licensure, registration or certification must maintain such as current and valid. It is the employee's responsibility to send updated copies to Human Resources before the expiration date. It is the employee's responsibility to notify Human Resources of any changes or proposed changes in status to licensure, registration, or certification. Failure to do so could result in employee suspension.

Flu Vaccinations; Medical

• Annual Flu vaccination is required as a condition of hire and ongoing employment. Only those who are allergic to the vaccine or meet contraindications as indicated on the current CDC Vaccine Information Statement shall be exempt from this condition of hire and ongoing employment but are required to wear a mask while inside an API owned or operated building or vehicle during influenza season, Employees must provide physician documentation to support any reported allergy or contraindication. Flu season typically runs between November and March.
• Pass drug and alcohol test performed by Concentra.
• Clear TB skin test or Chest X-Ray at Concentra.
• Complete a satisfactory physical examination at Concentra designed solely to determine your ability to perform the duties of the position being offered.

EEO Statement

API provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.