Assessment Coordinator (MA/MSW)

The Psychiatric Institute

Washington, Northern (District of Columbia, KY)

Hybrid

USD 55,000 - 75,000

Full time

7 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Loan Forgiveness Program if offered.

Competitive Compensation & Generous PT

Excellent Medical, Dental, Vision and药

401(K) with company match

SoFi Student Loan Refinancing Program

Career development opportunities

Job summary

The Psychiatric Institute of Washington is seeking an Assessment Coordinator to support patients and families during critical moments. You will conduct compassionate interviews, perform clinically informed assessments, and align with the Business Office and Utilization Review to streamline admissions and certifications.

In this fast-paced role, you’ll help navigate insurance benefits, arrange financial onboarding, and ensure smooth patient access.

Qualifications

LPC or LICSW licensure in DC.
Master's Degree in Social Work or clinical mental health.
1–3 years of intake/admissions experience in a psychiatric/ managed care setting.
Experience coordinating with referral agencies.
BLS or CPR certification.
Knowledge of crisis intervention procedures.
Familiarity with voluntary/involuntary admission procedures.

Responsibilities

Conduct comprehensive needs assessments for all scheduled patients and determine appropriate clinical dispositions.
Document patient responses, ensure completion of pre-evaluation questionnaires, and maintain accurate admission/discharge tracking each shift.
Coordinate daily with supervisors to prioritize follow-ups, complex cases, tours, and workload for 24-hour assessment coverage.
Schedule diagnostic evaluations within 24 hours and confirm all appointments; follow up on no-shows to support continuity of care.
Provide patient support by explaining insurance benefits, completing financial arrangements, and orienting admitted patients to hospital expectations.
Offer facility tours to prospective patients and their families; act as a patient advocate when needed.
Manage referral communication, including obtaining referral source details, contacting clinicians, and thanking referral partners at admission.
Review test-call results and contribute to corrective action plans to improve service quality.
Participate in admissions operations during night shifts, including census tracking and admissions processing.
Support department functions through staff training, QA data collection and review, staff development initiatives, weekly meetings, and committee participation.

Skills

LPC or LICSW

MSW or clinical mental health

Intake/admissions experience

Referral coordination with agencies

BLS/CPR certification

Crisis intervention procedures

Admission procedures (voluntary/invol)

Education

Master's Degree in Social Work or clinical mental health field

Job description

The Psychiatric Institute of Washington is a 130-bed facility with inpatient, outpatient and partial hospitalization programs. Excellence in behavioral health programs for children, adolescents and adults has been the mission of PIW since it opened nearly 50 years ago.

As one of the first and only freestanding psychiatric care facilities in Washington, DC, our team has a reputation for providing innovative care. We strive for excellence, never losing sight of providing patients with hope – hope that although their stay is relatively brief, they may find the way to a brighter, healthier future.

About Us | Mental Health | Psychiatric Institute of Washington

The Assessment Coordinator is a patient‑centered role supporting them and their families during some of their most important moments. This position serves as the first point of contact for patients, conducting compassionate interviews and clinically informed assessments to determine the best path forward for care. The Assessment Coordinator collaborates closely with our Business Office to ensure smooth financial onboarding and partner with Utilization Review to secure certifications for admitted patients. If you’re someone who thrives in a fast‑paced environment, values teamwork, and is motivated by making a real impact on patient access and experience, this is a role where you can truly shine.

Job Duties/Responsibilities

Conduct comprehensive needs assessments for all scheduled patients and determine appropriate clinical dispositions.
Document patient responses, ensure completion of pre‑evaluation questionnaires, and maintain accurate admission/discharge tracking each shift.
Coordinate daily with supervisors to prioritize follow‑ups, complex cases, tours, and workload for 24‑hour assessment coverage.
Schedule diagnostic evaluations within 24 hours and confirm all appointments; follow up on no‑shows to support continuity of care.
Provide patient support by explaining insurance benefits, completing financial arrangements, and orienting admitted patients to hospital expectations.
Offer facility tours to prospective patients and their families; act as a patient advocate when needed.
Manage referral communication, including obtaining referral source details, contacting clinicians, and thanking referral partners at admission.
Review test-call results and contribute to corrective action plans to improve service quality.
Participate in admissions operations during night shifts, including census tracking and admissions processing.
Support department functions through staff training, QA data collection and review, staff development initiatives, weekly meetings, and committee participation.

Benefit Highlights

Loan Forgiveness Program if offered.
Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grew steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Qualifications

LPC or LICSW in the District of Columbia
Master's Degree in Social work or a clincial mental health field
One or more years of experience working in a psychiatric and chemical dependency seting
At least 1-3 years of intake/admissions experience in a managed care setting
Experience working with referral agencies to provie patient support
BLS or CPR from the American Heart Association
Working knowledge of crises intervention procedures
Working knowledge of voluntary admission and involuntary procedures for court committment