Assessment Coordinator (MA/MSW)

Universal Health Services; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Loan Forgiveness Program

Competitive compensation

Generous PTO

Medical, dental, vision, prescription

401(k) with company match

SoFi student loan refinancing

Career development opportunities

Job summary

Universal Health Services is seeking an Assessment Coordinator for the Psychiatric Institute of Washington in Washington, DC. This role centers on compassionate patient interviews and clinically informed assessments to determine the best care path, while coordinating with business office and utilization review to secure admissions and certifications.

You will lead admissions operations, document patient responses, and assist with financial onboarding, tours, and referrals, supporting access and

Qualifications

• LPC or LICSW must be licensed in DC.
• Master's degree in social work or a clinical mental health field is required.
• 1+ years in psychiatric and chemical dependency settings.
• 1–3 years in intake/admissions within managed care.
• Experience with referral agencies to support patient onboarding.
• BLS/CPR certification from the American Heart Association is required.
• Knowledge of crisis intervention and admission/ involuntary procedures.

Responsibilities

• Conduct comprehensive needs assessments and determine clinical dispositions.
• Document responses, complete pre-evaluation forms, and track admissions/discharges.
• Coordinate with supervisors on follow-ups, complex cases, and 24-hour coverage.
• Schedule diagnostic evaluations within 24 hours and follow up on no-shows.
• Explain insurance benefits and arrange financial onboarding for patients.
• Provide tours and advocate for patients and families when needed.
• Manage referral communications with partners at admission.
• Review test calls and contribute to quality improvement plans.
• Participate in admissions operations during night shifts.
• Support QA, staff training, and weekly departmental activities.

Skills

Intake/admissions experience

Referral agency collaboration

Teamwork

Education

Master's degree in social work or clinical mental health

Tools

BLS/CPR (AHA)

Crisis intervention knowledge

Admission procedures knowledge

Job description

Responsibilities

The Psychiatric Institute of Washington is a 130-bed facility with inpatient, outpatient and partial hospitalization programs. Excellence in behavioral health programs for children, adolescents and adults has been the mission of PIW since it opened nearly 50 years ago.

About Us | Mental Health | Psychiatric Institute of Washington

The Assessment Coordinator is a patient‑centered role supporting them and their families during some of their most important moments. This position serves as the first point of contact for patients, conducting compassionate interviews and clinically informed assessments to determine the best path forward for care. The Assessment Coordinator collaborates closely with our Business Office to ensure smooth financial onboarding and partner with Utilization Review to secure certifications for admitted patients. If you’re someone who thrives in a fast‑paced environment, values teamwork, and is motivated by making a real impact on patient access and experience, this is a role where you can truly shine.

Job Duties/Responsibilities

• Conduct comprehensive needs assessments for all scheduled patients and determine appropriate clinical dispositions.
• Document patient responses, ensure completion of pre‑evaluation questionnaires, and maintain accurate admission/discharge tracking each shift.
• Coordinate daily with supervisors to prioritize follow‑ups, complex cases, tours, and workload for 24‑hour assessment coverage.
• Schedule diagnostic evaluations within 24 hours and confirm all appointments; follow up on no‑shows to support continuity of care.
• Provide patient support by explaining insurance benefits, completing financial arrangements, and orienting admitted patients to hospital expectations.
• Offer facility tours to prospective patients and their families; act as a patient advocate when needed.
• Manage referral communication, including obtaining referral source details, contacting clinicians, and thanking referral partners at admission.
• Review test‑call results and contribute to corrective action plans to improve service quality.
• Participate in admissions operations during night shifts, including census tracking and admissions processing.
• Support department functions through staff training, QA data collection and review, staff development initiatives, weekly meetings, and committee participation.

Benefit Highlights

• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

Qualifications

• LPC or LICSW in the District of Columbia
• Master's degree in social work or a clinical mental health field
• One or more years of experience working in a psychiatric and chemical dependency setting
• At least 1-3 years of intake/admissions experience in a managed care setting
• Experience working with referral agencies to provide patient support
• BLS or CPR from the American Heart Association
• Working knowledge of crises intervention procedures
• Working knowledge of voluntary admission and involuntary procedures for court commitment

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

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