Assessment Coordinator (Educational Resources Coordinator)

Indiana University; Bloomington (IN); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Tuition subsidy

Paid holidays

EAP

Hybrid schedule

Job summary

Indiana University in Bloomington offers an Assessment Coordinator role focused on administrative support for online programs and program assessments. You will schedule meetings, compile reports, and help with data and communications across campus partners.

The position requires a high school diploma and 4 years in a related field, with strong communication, organization, and customer-service skills. Remote or hybrid work arrangements are available, with a starting hourly rate of $23.34.

Qualifications

• High school diploma or equivalent is required.
• At least 4 years in a related field.
• Excellent written and verbal communication skills; professional demeanor and time management.

Responsibilities

• Provide calendaring assistance to schedule meetings.
• Monitor group inbox and distribute templated communications.
• Support documentation tracking and formatting for annual program assessments.
• Coordinate with Analytics, Planning, and Support Team for data reports and surveys.
• Assist with student testing services and instructional support.
• Maintain relationships with academic units and stakeholders.
• Train and support student teachers and staff as needed.

Skills

Communication skills

Professionalism

Time management

Quality focus

Initiative

Customer relationships

Flexibility

Attention to detail

Education

High school diploma or equivalent

Tools

Outlook/Microsoft Office 365

Power BI

Excel

Job description

INDIANA UNIVERSITY ONLINE (UA-OEC-IUBLA)

Indiana University (IU) Online is dedicated to maintaining the academic integrity of an IU degree while expanding online education offerings to students locally, nationally, and internationally. As a university-wide office, IU Online provides strategic leadership in delivering online education, leveraging IU's scale, resources, and reputation. In alignment with the IU 2030 Strategic Plan, IU Online advances student access and success through innovative online programs and services developed in collaboration with IU campuses.

IU Online, under the Office of the Vice President for Student Success (VPSS) , partners with IU's academic units, as well as University Information Technology Services (UITS) Teaching and Learning Technologies (TLT) for instructional design and learning technology and with University Communications and Marketing (UCM) for marketing, to develop, launch, and maintain online programs. As of Fall 2026, IU Online offers nearly 200 academic programs, 50 of which are collaborative academic programs across IU's 9 campuses with an enrollment of 11,063 students. The office manages admissions, recruitment, student services, administration, advising, reporting, program and assessment support, and compliance for online programs.

The Assessment Coordinator role provides excellent, detailed administrative support for collaborative online academic programs, to include scheduling, program research, information preparation, and formatting lengthy assessment reports. This role works closely with the office's Program Assessment Team and reports to the Associate Director for Online Program Assessment.

Department-Specific Responsibilities

• Supports documentation tracking and formatting, to include tracking, sorting, and compiling supplementary program assessment information for application in comprehensive formal Annual Program Assessment Reports, Reviews, and Plans. May draft and develop, in collaboration with the Assessment Team, Standard Operating Procedure (SOP) documentation.
• Coordinates with the office's Analytics, Planning, and Support Team to check/verify automated Canvas Outcomes data reports. Runs excel data calculations for programs with exceptions. Assists with survey data reporting needs and collates data for use in reports and reviews, including Academic Program Reviews.
• Provides calendaring assistance to schedule Faculty Director meetings, course instructor meetings, faculty steering committee assessment meetings, and meetings with other stakeholders.
• Responsible for monitoring the Assessment Team group inbox and for distribution of templated communication plan messaging from the group inbox to instructors each semester.

General Responsibilities

• Provides administrative support for student testing services, instructional consulting, placement of student teachers and/or teaching assistants, classroom materials, course administration, and/or a variety of other educational support services.
• Trains and serves as an informational resource for student teachers in terms of pedagogical practice, classroom management, and federal regulations like Family Educational Rights and Privacy Act (FERPA) and Title IX.
• Provides information to key stakeholders including students, faculty, and staff; documents procedures and participates in the development of relevant procedures.
• Maintains relationships between department and other academic units. Maintains and updates contacts lists as appropriate.
• Acts as a liaison for faculty, staff, and students, responding to and resolving educational resources issues as needed.
• May work with representatives of student groups to encourage participation in services offered.May provide training or guidance to student or temporary staff and perform occasional duties in support of other functions or business needs.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED.)

WORK EXPERIENCE

Required

• 4 years in related field.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to build strong customer relationships.

Preferred

• Excellent attention to detail.
• Experience with Outlook/Microsoft (MS) Office 365 and group accounts.
• Power BI experience.
• Advanced MS Excel experience.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Candidate proximity to south-central and central Indiana is required to attend in-person meetings and work events.

Bloomington, Indiana

This position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

$23.34 per hour.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Mastery

FLSA: Nonexempt

Job Function: Educational Resources & Tech

Job Family: Educational Resources

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.

See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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