Assessment and Referral Counselor - Night Shift

Michiana Behavioral Health; Plymouth (IN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Challenging work environment

Career development opportunities

Competitive compensation

Job summary

Michiana Behavioral Health in Plymouth, Indiana, seeks an Assessment & Referral Counselor for the night shift to assist clients in psychiatric/mental health crisis by assessing needs and making appropriate referrals.

You will work with the treatment team to coordinate care, conduct assessments, handle insurance questions, and ensure EMTALA compliance while supporting patients, families, and referral sources.

Qualifications

• Master's degree in Social Work or Indiana RN license.
• Minimum 2 years direct clinical experience in psychiatric/mental health.
• Strong listening and communication skills.
• Strong organizational and time-management skills.
• Ability to work independently.

Responsibilities

• Handle incoming inquiry calls and walk-ins.
• Crisis intervention.
• Adhere to EMTALA regulations and stabilize emergent conditions.
• Discuss financial/insurance questions with clients and families.
• Perform triage as needed.
• Facilitate discussions about feelings with clients, families, and referral sources.
• Complete assessments and provide referrals as needed.
• Conduct insurance pre-certifications for inpatient admissions and document admissions.
• Coordinate with Medical Staff, Treatment Team, and Managed Care Organizations.

Skills

Listening skills

Communication skills

Organizational skills

Time management

Independent worker

Education

Master's degree in Social Work

RN license (Indiana)

Job description

Responsibilities

Assessment and Referral Counselor - Full-Time

Night Shift

The Assessment & Referral Counselor assists clients who are in psychiatric/mental health crisis by assessing the current situation and making appropriate referrals for the lowest level of care consistent with what the client's needs are. Referrals or treatment recommendations are made through the collaborative efforts of team members and in accordance with facility approved level of care criteria.

The Assessment & Referral Counselor Responsibilities Include

• Incoming inquiry calls and walk-ins
• Crisis Intervention
• Follow any applicable EMTALA regulations and utilize emergency techniques as needed to stabilize emergent medical conditions
• Provide clients, families/concerned persons, and referral sources an opportunity to discuss financial concerns or insurance questions
• Triage as needed
• Facilitate open discussion with clients, families, and referral sources about their feelings
• Completes assessments and provides referrals if necessary
• Conduct insurance pre-certifications for inpatient admission to the facility, properly document admissions, and distribute all assessment/admission paperwork appropriately
• Interface closely with Medical Staff, Treatment Team, and Managed Care Organizations

Michiana Behavioral Health (a UHS Facility)

Michiana Behavioral Health is dedicated to creating a therapeutic environment that helps patients restore their health and get a fresh start. Located in Plymouth, Indiana, in a rejuvenating wooded setting, Michiana Behavioral Health provides each patient with comprehensive behavioral health treatment from compassionate and caring staff. Our leadership team is committed to making sure every patient in our care receives high-quality care that gets them back on track at school, work, and home.

For more information, please visit our website: https://michianabehavioralhealth.com

Benefit Highlights

• Challenging and rewarding work environment
• Career development opportunities with UHS and its Subsidiaries
• Competitive Compensation

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Requirements

Qualifications

• Master's degree in Social Work or related field; or be a Registered Nurse licensed in the State of Indiana
• Minimum of two (2) years of direct clinical experience in a psychiatric or mental health setting, with direct experience in patient assessment, family motivation, treatment planning, and communication with external review organizations
• Good listening and communication skills
• Good organizational skills
• Good time management skills
• Have the ability to work independently

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.