Assessment and Referral Counselor - Night Shift

Universal Hospital Services Inc.; Plymouth (IN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Challenging and rewarding work env.

Career development opportunities withU

Competitive compensation

Job summary

Universal Health Services' Michiana Behavioral Health in Plymouth, Indiana, is seeking an Assessment & Referral Counselor for the night shift. The role involves evaluating clients in psychiatric/mental health crisis, making referrals for appropriate levels of care, and collaborating with the treatment team.

Typical duties include crisis intervention, responding to inquiries, processing insurance questions, pre-certifications for inpatient admissions, and coordinating with medical staff to ensure

Qualifications

• Master's degree in Social Work or RN licensure in Indiana.
• Direct clinical psychiatric/mental health experience is preferred.
• Strong listening and communication skills; ability to document clearly.

Responsibilities

• Assess clients in psychiatric/mental health crisis and refer to appropriate care.
• Handle incoming inquiries and walk-ins; provide crisis intervention.
• Perform EMTALA-related procedures and stabilize emergent conditions.
• Discuss insurance questions and financial concerns with clients and families.
• Coordinate with Medical Staff, Treatment Team, and Managed Care Organizations for admissions.
• Complete assessments and distribution of papers; conduct insurance pre-certifications.

Skills

Crisis intervention

Communication skills

Team collaboration

Assessment skills

Independent work

Education

Master's degree in Social Work

RN license in Indiana

Job description

Responsibilities

Assessment and Referral Counselor - Full-Time

Night Shift

The Assessment & Referral Counselor assists clients who are in psychiatric/mental health crisis by assessing the current situation and making appropriate referrals for the lowest level of care consistent with what the client's needs are. Referrals or treatment recommendations are made through the collaborative efforts of team members and in accordance with facility approved level of care criteria.

Typical responsibilities include:

• Incoming inquiry calls and walk-ins
• Crisis Intervention
• Follow any applicable EMTALA regulations and utilize emergency techniques as needed to stabilize emergent medical conditions
• Provide clients, families/concerned persons, and referral sources an opportunity to discuss financial concerns or insurance questions
• Triage as needed
• Facilitate open discussion with clients, families, and referral sources about their feelings
• Completes assessments and provides referrals if necessary
• Conduct insurance pre-certifications for inpatient admission to the facility, properly document admissions, and distribute all assessment/admission paperwork appropriately
• Interface closely with Medical Staff, Treatment Team, and Managed Care Organizations

Michiana Behavioral Health is dedicated to creating a therapeutic environment that helps patients restore their health and get a fresh start. Located in Plymouth, Indiana, in a rejuvenating wooded setting, Michiana Behavioral Health provides each patient with comprehensive behavioral health treatment from compassionate and caring staff. Our leadership team is committed to making sure every patient in our care receives high-quality care that gets them back on track at school, work, and home.

For more information, please visit our website: https://michianabehavioralhealth.com

Benefit highlights

• Challenging and rewarding work environment
• Career development opportunities with UHS and its Subsidiaries
• Competitive Compensation

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Requirements:

• Master's degree in Social Work or related field; or be a Registered Nurse licensed in the State of Indiana
• Minimum of two (2) years of direct clinical experience in a psychiatric or mental health setting, with direct experience in patient assessment, family motivation, treatment planning, and communication with external review organizations
• Good listening and communication skills
• Good organizational skills
• Good time management skills
• Have the ability to work independently

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.