Assessment & Admissions Coordinator

Socket.dev; Holyoke (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Lifepoint Health is hiring an Assessment Coordinator to support our psychiatric care services. You will assess walk-in and phone callers, triage needs, schedule initial psychiatric assessments, and facilitate admissions and referrals within required timelines.

Join a team focused on compassionate, patient-centered care across a broad network. Requires strong customer service, excellent organization, and the ability to coordinate with the Care Coordination Manager and clinical staff.

Qualifications

• High School Diploma or GED preferred.
• Experience in a psychiatric health-care facility with chemical dependency, dual diagnosis, psychiatric, or geriatric patients preferred.
• CPR certification and de-escalation certification required within 30 days of hire.

Responsibilities

• Assess walk-in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments.
• Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
• Perform other duties as assigned.

Skills

Customer service

Triage

Scheduling

Communication

Data entry

Clerical tasks

Education

High School Diploma or GED preferred

Tools

CPR certification

De-escalation certification

Job description

Lifepoint Health is hiring an Assessment Coordinator to support our psychiatric care services. You will assess walk-in and phone callers, triage needs, schedule initial psychiatric assessments, and facilitate admissions and referrals within required timelines.

Join a team focused on compassionate, patient-centered care across a broad network. Requires strong customer service, excellent organization, and the ability to coordinate with the Care Coordination Manager and clinical staff.