Assessing Clerk-Anticipated

Town-of-Hanover; Hanover (NH); On-site; USD 42,000 - 63,000; Full time

Job summary

Town of Hanover is seeking an Assessing Clerk to maintain accurate property records and support taxpayers in a fast-paced town office. You will handle inquiries, update CAMA data, and assist with exemptions and tax credits while ensuring compliance with NH laws.

The role emphasizes customer service, organization, and attention to detail in a busy municipal setting, reporting to the Assessing Department and Town Manager.

Qualifications

• High school diploma or equivalent.
• Postsecondary education or specialized training in real estate tax law and deed conveyances.
• Three to five years of clerical work related to real estate tax law and deed conveyances or equivalent.
• Willingness to continue professional education in NH RSA requirements and related fields.
• Strong knowledge of property assessment terminology, tax laws, and local regulations.
• Excellent written, verbal, and customer service skills.
• Outstanding organizational skills with attention to detail and accuracy.
• Strong computer skills and ability to learn new software applications.
• Ability to read, interpret, and apply tax maps accurately.
• Ability to prioritize multiple responsibilities in a busy office environment.

Responsibilities

• Serve as a primary contact for residents and taxpayers seeking information from the Assessing Department.
• Explain assessment procedures, filing deadlines, tax credits, exemptions, and public records.
• Maintain property information in the CAMA system and related databases.
• Process property transfers by reviewing deeds and updating ownership records.
• Enter and verify appraisal and inspection information; notify owners of value changes.
• Assist residents with tax credits and exemptions; manage related records and deadlines.
• Maintain tax maps, deeds, permits, and sales info; coordinate with NH DRA as needed.
• Prepare monthly sales reports and maintain department records and website.

Skills

Customer service

Attention to detail

Organization

Confidentiality

Reading tax maps

Education

High school diploma or equivalent

Postsecondary education or specialized training in real estate tax law

Tools

MS Word

MS Excel

Database management

Job description

Job Opening: Assessing Clerk

Department: Assessing

Job Code: AS/02

Employment Type: Full-Time

Reports to: Town Manager

Join Our Team

Every property record tells a story—and every accurate assessment helps ensure fairness for residents and businesses alike. As our next Assessing Clerk, you'll play an essential role in maintaining the integrity of the Town's property records, supporting taxpayers, and helping the Assessing Department provide accurate, reliable information that impacts the entire community.

If you enjoy working with people, solving problems, staying organized, and making a meaningful contribution behind the scenes, this is an opportunity to build a rewarding career in local government while serving your community every day.

What You'll Do

As our Assessing Clerk, you'll help keep the Town's property assessment system accurate, organized, and accessible. Your work will support property owners, municipal staff, and community decision-making by ensuring important records are maintained with care and precision.

In this role, you will:

• Serve as one of the first points of contact for residents, taxpayers, attorneys, real estate professionals, and others seeking information from the Assessing Department.
• Help customers understand assessment procedures, filing deadlines, tax credits, exemptions, and available public records while referring complex valuation and legal matters to the Assessor.
• Maintain accurate property information within the Town's Computer-Assisted Mass Appraisal (CAMA) system and related databases, including ownership records, assessments, permits, inspections, and sales information.
• Process property transfers by reviewing deeds, updating ownership records, and coordinating mapping or GIS corrections when needed.
• Enter and verify appraisal and inspection information while helping notify property owners of assessment value changes.
• Assist residents with tax credit and exemption programs by processing applications, maintaining records, tracking deadlines, and updating approved accounts for accurate tax billing.
• Maintain Current Use, timber tax, and excavation tax records, including required documentation, correspondence, reporting, and coordination with the New Hampshire Department of Revenue Administration.
• Organize and maintain both paper and electronic property records, tax maps, deeds, permits, sales information, exemptions, and related documentation in accordance with record retention requirements.
• Prepare monthly sales reports and maintain departmental records, spreadsheets, and the Assessing Department website, including annual mapping updates.
• Assist with the preparation and accuracy review of Property Tax Warrants.
• Provide administrative support to the Board of Assessors by coordinating meetings, preparing agendas and materials, maintaining records, and processing follow-up documentation.
• Receive and process departmental payments in accordance with Town procedures.
• Schedule inspections, appointments, meetings, and property visits for assessing staff.
• Prepare correspondence and notarize documents when required.
• Stay current on New Hampshire assessing laws, Department of Revenue Administration rules, Assessing Standards Board requirements, Town policies, and departmental software.
• Perform other related duties as assigned.

What We're Looking For

We're looking for someone who enjoys providing excellent customer service, takes pride in accuracy, and can manage detailed work in a fast-paced office environment.

To be successful in this role, you should have:

• A high school diploma or equivalent.
• Postsecondary education, specialized training, or demonstrated knowledge of real estate tax law, property assessment practices, and deed conveyances.
• Three to five years of experience in a combination of clerical work, office management, real estate terminology, deed research, or related experience emphasizing real estate tax law and deed conveyances, or an equivalent combination of education and experience.
• A willingness to continue professional education in New Hampshire RSA requirements, assessing practices, computer applications, public relations, office practices, or related fields.
• Strong knowledge of property assessment terminology, tax laws, local regulations, exemptions, and assessment practices.
• Excellent written, verbal, and customer service skills.
• Outstanding organizational skills with exceptional attention to detail and accuracy.
• Strong computer skills, including Microsoft Word, advanced Microsoft Excel, database management, and the ability to learn new software applications.
• The ability to read, interpret, and apply tax maps accurately.
• The ability to prioritize multiple responsibilities in a busy office environment.
• The ability to maintain confidentiality while handling sensitive information.
• The ability to work collaboratively with residents, Town departments, contractors, and outside agencies.

Licenses and Certifications

• No licenses or certifications are required.

Work Environment

This position is primarily performed in an office setting. The work involves periods of sitting, standing, and occasional stooping, with occasional lifting of both light and heavier objects.

Ready to Make a Difference?

If you're looking for meaningful work where attention to detail, customer service, and organization directly support your community, we'd love to hear from you. Join our team and help ensure the Town's property records remain accurate, accessible, and reliable for everyone who depends on them.