Assertive Community Treatment Administrative Manager

Penndel-Mental-Health-Center-1; Langhorne (Bucks County); On-site; USD 55,000 - 75,000; Full time

Job summary

Penndel Mental Health Center is seeking an Assertive Community Treatment Administrative Manager to organize non-clinical ACT operations, coordinate daily team schedules, and support field staff. The role requires strong organizational abilities and a valid driver’s license; experience with mental illness is preferred.

Primary duties include managing medical records, handling calls and walk-ins, ordering supplies, and tracking data for the Team Leader.

Qualifications

• Must have strong organizational skills and experience with individuals with mental illness.
• Valid driver’s license and ability to drive company vehicles strongly preferred.
• Non-clinical operations management experience is valuable for ACT teams.

Responsibilities

• Organize non-clinical operations of ACT including coordinating daily team schedules and supporting staff in the field.
• Manage medical records and ensure accurate documentation.
• Answer and triage calls and walk-ins; support client communication and scheduling.
• Order and maintain office supplies and equipment; track expenses as directed.
• Monitor data and reporting tasks as assigned by Team Leader, including client contacts and waitlist updates.
• Attend daily staff meetings and contribute to program coordination.
• Assist in program waitlist organization and communications; support monthly billing in HER.

Skills

Organizational skills

Driver's license

Experience with mental illness

Job description

Description

JOB DESCRIPTION: Assertive Community Treatment Administrative Manager

Join a Team Where Purpose Meets Impact!

Who we are…

Penndel Mental Health Center is a private, non-profit community mental health center, which has been providing psychiatric and social services to residents of Lower Bucks County for over 50 years.

At our organization, every role in our organization contributes directly to our mission to strengthen individual, family and community well-being through accessible high-quality community-based behavioral health services.

What we value…

Each member of our team supports our commitment to operational excellence, collaboration, responsiveness, adaptability, access to services, building healthy environment, providing comprehensive and integrated services, honesty and trustworthiness, and working as one Penndel!

Position: Assertive Community Treatment Administrative Manager

Location

2080 Cabot Blvd. West, Langhorne, PA 19047

FT/PT:

Full-time

General description/ Qualifications:

Responsible for organizing the non-clinical operations of the Act Team. Strong organizational skills and experience with individuals with mental illness required. Valid driver’s license and ability to drive company vehicles strongly preferred.

Duties/Responsibilities:

• Organize non-clinical operations of ACT including coordinating daily team schedules, providing support and assistance to staff in the field, tracking and scheduling vehicle maintenance and other duties as assigned.
• Manage medical records
• Answer and triage calls and walk ins
• Order and maintain supplies
• Track and report data as directed by the Team Leader including expenses and client payments, monthly contact with each client, and other relevant information.
• Regularly attend and participate in daily staff meeting
• Assist in organization and communication regarding program waitlist
• Ensure monthly billing is entered into HER accurately and in a timely manner and document client contacts as directed by Team Leader.

Requirements

Physical Requirements:

• Equipment use including but not limited to computer (including repetitive motions of typing, seeing monitor), copier, fax, printer, shredder, telephone, and voice mail
• Sitting for extended periods of time, walking up stairs, balancing, reaching, bending, stretching, standing, walking, and lifting up to 10 lbs.