Assembly/Service Technician

Double E Group; Neenah (WI); On-site; USD 52,000 - 78,000; Full time

Job summary

Double E Group is seeking an Assembly/Service Technician to safely assemble, test, and troubleshoot our products. You will support the installed base and travel to customer sites as needed.

The role requires EM work experience or a related degree, comfort with PLCs/HMIs/drives, and strong problem-solving and communication skills to serve internal and external customers.

Qualifications

• Strong ability to comprehend engineering drawings (mechanical, electrical, pneumatic, hydraulic).
• Degree in electrical/electro-mechanical field or 3+ years of experience preferred.
• Experience with Allen-Bradley controls is a plus.

Responsibilities

• Assemble products per routings, work instructions, engineering drawings, and specifications.
• Test, evaluate, and document assembled products prior to shipment.
• Troubleshoot installed products with customers via phone, computer, and in person.
• Train customers' employees on operation and maintenance of products/systems.
• Maintain a clean and safe working environment.
• Approximately 10–15% overnight travel to support machine startups, maintenance, and training.

Skills

Hands-on electromechanical

Pneumatic & hydraulic systems

Electrical circuits

PLCs, HMIs & drives

Ladder logic troubleshooting

Customer-facing service

Documentation & collaboration

Education

Electrical/electro-mechanical degree or 3+ years experience

Tools

Allen-Bradley controls

Job description

About Double E

Double E is a global manufacturing company with more than 50 years of innovation behind us and is proud to be a trusted name in web handling and converting. Headquartered in West Bridgewater, MA with Production Plants across North America and Italy, we build high-performance equipment and engineered solutions that keep modern manufacturing moving. Our products—from core chucks and shafts to safety chucks, rollers, web guides, and material handling systems—help customers boost speed, improve safety, and solve tough production challenges across packaging, tissue, labels, film, and more.

Description

Double E is a global manufacturing company with more than 50 years of innovation behind us and is proud to be a trusted name in web handling and converting. Headquartered in West Bridgewater, MA with Production Plants across North America and Italy, we build high-performance equipment and engineered solutions that keep modern manufacturing moving. Our products—from core chucks and shafts to safety chucks, rollers, web guides, and material handling systems—help customers boost speed, improve safety, and solve tough production challenges across packaging, tissue, labels, film, and more.

We’re entering a new phase of growth and looking for folks who are excited by real world engineering challenges, who like hands on problem solving, and looking for the chance to build a wide and lasting impact.

Learn more about Double E and all our product offerings here.

About The Role

The Assembly/Service Technician is responsible for safely assembling, testing and troubleshooting company products in accordance with routings, work instructions, drawings and specifications. This role will share in-field service duties with the other team members to support our installed base of products.

Position requires about 10-15% travel, including domestic overnight travel. International travel/service support experience is a plus.

What You'll Do

• Assemble products per routings, work instructions, engineering drawings, and specifications.
• Test, evaluate, and document assembled products prior to shipment.
• Troubleshoot installed products with customers via phone, computer, and in person.
• Train customers' employees on operation and maintenance of products/systems.
• Maintain a clean and safe working environment.
• Approximately 10-15% overnight travel required to support machine startups, maintenance, and training at customer locations.
• Other duties, as assigned.

Requirements

About You

• Bring hands-on electromechanical expertise to the shop floor.
• Comfortable with pneumatic and hydraulic systems, plus electrical circuits and wiring best practices.
• Work confidently with PLCs, HMIs, and drives.
• Translate ladder logic into real-world troubleshooting and smooth production runs.
• Independent problem-solver, clear communicator, and a service-first mindset with internal customers and production stakeholders.
• Previous customer facing experience required.
• General computer skills to document work, pull up schematics, and collaborate across systems.

Education And Experience

• Strong ability to comprehend Engineering drawings (mechanical, electrical, pneumatic, and hydraulic) and work instructions.
• Preferred have a degree in an electrical/electro-mechanical field and/or minimum of 3 years of experience.
• The ideal candidate will have a background in Allen Bradley controls.