ASL Scheduler

Universal Language Service, Inc.; Bellevue (WA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

Sick Leave

Paid Holidays

Bereavement Leave

Jury Duty Leave

Medical, Dental, Vision Insurance

Voluntary Benefits

401(k) Match

Career growth and development

Job summary

Universal Language Service, Inc. seeks a motivated ASL-fluent Scheduler to join our Bellevue team. You will connect qualified ASL interpreters with assignments across diverse industries, coordinating coverage and ensuring accurate, efficient bookings.

We value problem-solving, passion for accessibility, and ability to maintain strong relationships with interpreters. Previous professional interpreting experience is not required for this scheduling role.

Qualifications

• Fluency in American Sign Language with strong communication skills.
• Experience in scheduling, dispatch, coordination, or related Deaf community services.
• Proficiency with scheduling software, email, and MS Office.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Proactively contact ASL interpreters to coordinate assignments.
• Prioritize urgent or hard-to-fill scheduling requests.
• Maintain positive relationships with interpreters for reliable coverage.
• Verify credentials, availability, and assignment requirements before bookings.
• Maintain accurate scheduling records and statuses.
• Resolve cancellations and last-minute coverage issues.

Skills

ASL fluency

Scheduling

MS Office

Scheduling software

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Location: Bellevue, WA | 100% Onsite
Employment Type: Full-Time | Hourly
Open Positions: 1
Pay Range: $22.00–$25.00 per hour, plus applicable shift differentials, commissions and bonuses

About the Position

Universal Language Service is seeking a motivated, detail-oriented, and ASL-fluent Scheduler to join our Bellevue team!

In this role, you'll play an important part in connecting qualified American Sign Language (ASL) interpreters with assignments across a variety of industries and service settings. You'll work in a fast-paced, collaborative environment, proactively coordinating interpreter coverage, maintaining strong relationships with ASL professionals, and ensuring assignments are filled accurately and efficiently.

We're looking for someone who is fluent in American Sign Language, enjoys problem-solving, and is passionate about supporting effective communication and accessibility for the Deaf and Hard of Hearing community.

Professional interpreting experience or interpreter certification is not required for this position.

Work Schedule

This is a full-time, fully onsite position at our Bellevue office.

All times are Pacific Time. The schedule includes a one-hour unpaid meal period per shift and may be adjusted based on business needs.

Key Responsibilities

Proactively contact qualified ASL interpreters to coordinate and confirm interpreting assignments.

Prioritize urgent, same-day, next-day, and difficult-to-fill scheduling requests.

Build and maintain positive working relationships with ASL interpreters to support reliable assignment coverage.

Identify interpreter availability gaps and assist with recruiting new ASL interpreters and reconnecting with inactive professionals.

Verify interpreter credentials, qualifications, availability, and assignment-specific requirements before confirming bookings.

Maintain accurate scheduling records, assignment statuses, and interpreter information.

Resolve scheduling conflicts, interpreter cancellations, and last-minute coverage challenges.

Encourage and support interpreter adoption of available self-scheduling tools.

Follow applicable Washington ODHH and other contract-specific scheduling requirements using company-provided training and established procedures.

Collaborate with internal teams to achieve scheduling and departmental performance goals.

Required Qualifications

High school diploma or GED.

Fluency in American Sign Language (ASL), with strong expressive and receptive communication skills.

Experience in scheduling, dispatch, coordination, Deaf community services, or ASL-related coordination.

Proficiency with scheduling software, email, and Microsoft Office applications.

Strong organizational skills, attention to detail, and ability to manage multiple priorities.

Excellent problem-solving skills and sound judgment in a fast-paced environment.

Ability to work independently while contributing to a collaborative team.

Please Note: Professional ASL interpreting experience and interpreter certification are not required. This is a scheduling and coordination position, not an interpreter position.

Compensation & Incentives

Base Pay: $22.00–$25.00 per hour, depending on experience and qualifications.

Additional Shift Differentials:

Evening Differential: Additional $1.00 per hour for hours worked after 5:00 PM.

Weekend Differential: Additional $2.00 per hour for hours worked on Saturdays and Sundays.

Applicable shift differentials may be combined.

Commission & Performance Incentives:

In addition to competitive base pay, ASL Scheduling Coordinators are eligible for individual commissions on qualifying assignments:

New Interpreter Filled Assignment: $0.70 per qualifying assignment.

Next-Day Filled Assignment: $1.00 per qualifying assignment.

Same-Day Filled Assignment: $1.50 per qualifying assignment.

Additional interpreter development incentives and department performance-based bonuses are available, subject to eligibility requirements and the company's incentive compensation plan.

We value our employees and are committed to supporting their health, well-being, financial security, and work-life balance. Eligible employees have access to a comprehensive benefits package, including:

• Competitive Paid Time Off (PTO) program
• Paid Sick Leave
• Paid Holidays
• Bereavement Leave
• Jury Duty Leave
• Medical, Dental, and Vision Insurance
• Voluntary Benefits, including supplemental insurance options
• 401(k) Retirement Plan with discretionary company match
• Opportunities for professional development and career growth

Our benefits are designed to help employees thrive both personally and professionally while supporting a healthy balance between work and life.

Equal Opportunity Employer

Universal Language Service is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable accommodations are available to qualified applicants with disabilities throughout the hiring process.