Asistente médico

Lappen Eye Care - South Hills Inc; Pittsburgh (Allegheny County); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Job summary

Lappen Eye Care - South Hills Inc in Pittsburgh, PA is seeking an ophthalmic assistant to join our patient-centered team. The role blends healthcare with retail, emphasizing excellent service and attention to detail.

You will greet patients, manage check-in/out, assist with scheduling, handle payments, verify insurance, and support pre-exam testing while collaborating with Optical, Tech, and Front Desk staff.

Qualifications

• Experience in healthcare and retail atmosphere.
• Ability to multitask while focusing on small details.
• Excellent time management and dependability.

Responsibilities

• Greet patients and check them in and out for appointments.
• Assist patients with scheduling appointments via email, phone and in person.
• Collect copays and balances for patients.
• Answer phones and assist patients with inquiries regarding orders and appointments.
• Verify patient's insurance and assist patients with understanding their benefits.
• Assist patients with pre-examination testing.
• Provide excellent customer service in all patient interactions.
• Team player; communicate effectively with coworkers, supervisors and managers.
• Cross-train and assist other roles (Optical, Tech, Front Desk) as needed.

Skills

Customer service

Time management

Multitasking

Dependable

Teamwork

Communication

Job description

Benefits:

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off

Lappen Eye Care is looking for a new team player to join the family as an ophthalmic assistant. Our ideal candidate is someone who is excited to work with the public in a healthcare and retail atmosphere, understands the patient always comes first, and has the ability to multitask while focusing on the small details. This position will require someone with excellent time management skills and someone who is dependable. We are looking to fill this position immediately.

JOB DUTIES:

• Greet patients, check patients in and out for their appointment.
• Assist patients with scheduling appointments via email, phone and in person.
• Collect copays and balances for patients.
• Answer phones and assist patients with inquiries regarding orders and appointments.
• Verify patient's insurance and assist patients with understanding their benefits.
• Assist patients with pre-examination testing.
• Customer Service – Must exhibit excellent customer service skills, ensuring each patient interaction exceeds their expectations.
• Team Player – Must be a team player and able to effectively communicate with fellow co-workers, supervisors, and managers.
• Cross-Training – This role will require the candidate to cross-train and assist other roles in the office as needed. (Optical, Tech, Front Desk) Ability to be flexible with work environment.