ASE-Certified Flat-Rate Auto Technician

Burlington Subaru; Simsbury (CT); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Burlington Subaru in Simsbury, CT is seeking a skilled automotive technician dedicated to repairing vehicles safely and efficiently, with customer satisfaction as the top priority. The role requires maintaining ASE or manufacturer certifications and staying current with service bulletins and safety regulations.

You will diagnose customer issues, perform authorized repairs, document all work, road test when needed, and meet production metrics.

Qualifications

• High School Diploma.
• Valid Driver’s license.
• 1-2 years’ experience in a customer service orientated environment preferred.
• Can adapt and embrace change with an internal and external customer centric mindset.
• Act as an advocate for teammates and have a strong commitment to technology advancement.
• Possesses effective communication skills: oral, written, listening.
• Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Responsabilités

• Read and understand customer complaints; diagnose and advise findings.
• Complete authorized repairs per manufacturer and company policy.
• Return warranty parts to parts department and road test vehicles as needed.
• Properly document all repairs using Repair Orders and online tools.
• Meet flat-rate hour production-based metrics.
• Act as a leader, mentor, and trainer to employees in the Technician, Lube Technician, and Apprentice Technician roles.

Connaissances

Customer service

Communication skills

Adaptability

Team advocacy

Technology awareness

Formation

High School Diploma

Description du poste

Burlington Subaru in Simsbury, CT is seeking a skilled automotive technician dedicated to repairing vehicles safely and efficiently, with customer satisfaction as the top priority. The role requires maintaining ASE or manufacturer certifications and staying current with service bulletins and safety regulations.

You will diagnose customer issues, perform authorized repairs, document all work, road test when needed, and meet production metrics.