ASE-Certified Flat-Rate Auto Technician

Burlington Subaru; East Hartford (CT); On-site; USD 42,000 - 68,000; Full time

Job summary

Burlington Subaru is seeking an automotive technician to repair vehicles in a safe, efficient, and ethical manner with customer satisfaction as the top priority. You will diagnose issues, perform repairs according to factory guidelines, and document work thoroughly.

Applicants should hold a High School Diploma and a valid driver’s license; 1–2 years in a customer-service setting is preferred. You’ll work with a team and stay current with service bulletins and manufacturer data.

Qualifications

• High School Diploma and valid driver’s license required.
• 1-2 years’ experience in a customer service orientated environment preferred.
• Strong customer-centric mindset and adaptability.
• Excellent communication skills across oral, written, and listening.
• Team advocate with commitment to technology advancement.
• Promotes a positive image of the company and customer issue resolution.

Responsibilities

• Repair vehicles following manufacturer and company policy.
• Document repairs using Repair Orders and online tools.
• Meet productivity metrics based on flat-rate hours.
• Maintain certifications and stay current with service bulletins.
• Assist and mentor junior technicians as applicable.

Skills

Customer service

Communication skills

Adaptability

Teamwork

Education

High School Diploma

Job description

Burlington Subaru is seeking an automotive technician to repair vehicles in a safe, efficient, and ethical manner with customer satisfaction as the top priority. You will diagnose issues, perform repairs according to factory guidelines, and document work thoroughly.

Applicants should hold a High School Diploma and a valid driver’s license; 1–2 years in a customer-service setting is preferred. You’ll work with a team and stay current with service bulletins and manufacturer data.