ASAP Academic Program Specialist (Academic ASAP Student Advisor)

CUNY; New York (NY); On-site; USD 64,000 - 73,000; Full time

Job summary

LaGuardia Community College seeks an ASAP Academic Program Specialist (Academic ASAP Student Advisor) to coordinate and strengthen academic support initiatives aimed at student persistence and degree completion.

The Specialist collaborates with the ASAP team, faculty, and campus partners to expand tutoring, supplemental instruction, academic workshops, STEM initiatives, and other learning support strategies while monitoring participation and outcomes.

Qualifications

• Bachelor’s degree in an appropriate discipline; Master’s preferred.
• Four years related experience.
• Experience supporting community college students.
• Strong organizational and project management skills.

Responsibilities

• Coordinate and strengthen academic support initiatives to promote persistence and degree completion.
• Collaborate with ASAP team, faculty and campus partners to expand tutoring and workshops.
• Oversee ASAP Resource Center and manage Resource Center Tutors.
• Promote tutoring, SI, workshops, and learning opportunities.
• Coordinate tutor recruitment, scheduling and training.
• Data management, attendance tracking and outcome analysis; prepare reports.

Skills

Organizational skills

Project management

Communication skills

Data analysis

Team collaboration

Education

Bachelor's degree

Master's preferred

Tools

Excel

Access

Word

Student information systems

Job description

ASAP Academic Program Specialist (Academic ASAP Student Advisor)

POSITION DETAILS

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia's degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students. Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility - moving low-income students into the middle class and beyond - in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

Accelerated Study in Associate Programs (ASAP) helps motivated community college students earn degrees as quickly as possible, with a goal of graduating at least 50% of students within three years. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study, mandatory tutoring, and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid-eligible students and free use of textbooks and monthly Transportation support for all students. Further information is available at www.cuny.edu/ASAP.

Labor & Employment Law Reporting to the Associate Director for Collaborative Strategy (or designee), the ASAP Academic Support Specialist is responsible for coordinating and strengthening academic support initiatives that promote student persistence, engagement, and degree completion. The Specialist collaborates across the ASAP team, faculty, and campus partners to expand tutoring, supplemental instruction, academic workshops, STEM initiatives, and other learning support strategies while monitoring participation, evaluating effectiveness, and utilizing data to improve student outcomes.

The Program Specialist will perform duties including but not limited to the following:

• Coordinate academic support programming and supports implementation of STEM initiatives.
• Oversee ASAP Resource Center and services and manage ASAP Resource Center Tutors
• Promote tutoring, SI, workshops, and learning opportunities
• Coordinate tutor recruitment, scheduling, and training.
• Student Success & Intervention; collaborate with advisors on academic interventions
• Connect students with appropriate campus resources and develop academic support materials.
• Data Management & Assessments; monitors participation and attendance, tracks student engagement, and analyzes outcomes
• Prepare required Central Office reports.
• Partner with faculty and campus departments, supports innovative academic support initiatives, and participates in Central Office workgroups.
• Perform other related duties as assigned and has flexibility to work occasional evenings and weekends.

QUALIFICATIONS

Bachelor's degree (Master's preferred) in an appropriate discipline and four years related experience.

PREFERRED QUALIDICATIONS

• Experience supporting community college students.
• Experience coordinating tutoring or academic support programs.
• Understanding of barriers facing urban community college students.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Experience working with student information systems and data.
• Microsoft Office proficiency (Excel, Access, Word).
• Ability to analyze data and prepare reports.
• Ability to work collaboratively across departments.
• Ability to facilitate workshops or trainings.

CUNY TITLE OVERVIEW

• Delivers comprehensive advisement support services to an assigned group of students through degree completion
• Conducts workshops and group advisement on topics of relevance and interest
• Reviews student progress and tracks student use of academic support services
• Conducts regular outreach to faculty and other college staff as needed to support student success
• Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs
• Supports annual recruitment of students
• Organizes periodic special events and programs for students, faculty and staff
• Performs related duties as assigned

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary: $63,995 - $73,294 Salary is commensurate with education and experience. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

November 20th, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32738

Location: LaGuardia Community College

Job Type: Full-Time