AS/400 ERP Programmer Analyst - Application Support

Fresh Express Salads; Windermere (CT); On-site; USD 75,000 - 110,000; Full time

Job summary

Fresh Express is seeking a Programmer Analyst - Application Support to maintain and enhance our ERP and EDI systems on the IBM i (AS/400) platform. You will support manufacturing, distribution, and financial modules, working closely with developers and IT teams to implement fixes and upgrades.

The role requires RPG/RPGLE experience, strong ERP understanding, and the ability to handle afterhours support and regional travel. A Bachelor's in CS/IT is preferred.

Qualifications

• 3+ years of experience with PRMS ERP system in a functional or technical capacity.
• Strong understanding of ERP concepts including Manufacturing, Supply Chain, or Finance.
• Proficiency in EDI standards (ANSI X12, EDIFACT) and hands-on experience with EDI setup and mapping.
• Rotating 24/7 Support: participate in afterhours support roughly every 2-3 months for a 2-week period.
• Travel 15-20% to provide regional support in training or system implementation.
• Familiarity with PRMS data structures, tables, and relational databases.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• For Developers: Experience with RPG/RPGLE, CL, DB2, and Change Management tools.

Responsibilities

• Administer, configure, and maintain the ERP system to ensure smooth operation and optimal performance.
• Monitor system health, identify issues, and proactively apply fixes.
• Collaborate with cross-functional teams to translate business needs into system configurations.
• Provide user support and timely resolution to ERP-related inquiries.
• Conduct root cause analysis and work with development to implement fixes.
• Work with IT teams to deploy enhancements and updates.
• Oversee EDI interfaces with external partners and map transaction requirements.
• Document ERP configurations and processes; train end-users.

Skills

RPG/RPGLE development

EDI mapping

PRMS ERP

IBM i / AS/400

Cross-functional collaboration

Education

Bachelor's degree in Computer Science / IT

Tools

DB2 on IBM i

Job description

Fresh Express is seeking a Programmer Analyst - Application Support to maintain and enhance our ERP and EDI systems on the IBM i (AS/400) platform. You will support manufacturing, distribution, and financial modules, working closely with developers and IT teams to implement fixes and upgrades.

The role requires RPG/RPGLE experience, strong ERP understanding, and the ability to handle afterhours support and regional travel. A Bachelor's in CS/IT is preferred.