Applied AI Engineer – Conversational Intelligence - 5 days a week. xz
The Opportunity
We’re partnering with a well-funded, early-stage consumer AI company building an agentic platform that turns natural-language requests into real-world actions.
This is not a chatbot or experimental AI feature. The product combines conversational intelligence, live inventory and personalised recommendations to help consumers discover and book experiences through a single conversation.
You’ll join a small, exceptionally fast-moving engineering team and take end-to-end ownership of the product’s conversational intelligence layer. Your job is to make the system consistently produce accurate, useful actions—not simply convincing responses.
What You’ll Own
- The complete agent architecture, including prompt systems, tool calling, multi-step reasoning and streaming
- Conversational state, memory and preference-recall infrastructure
- LLM-powered ranking, retrieval and personalised recommendations
- Multi-turn reliability, including refinement loops, error recovery and graceful degradation
- The rendering layer between agent outputs and the consumer-facing product
- Model-provider strategy across platforms such as OpenAI, Anthropic and Gemini
- Structured outputs, caching, routing and fallback behaviour
- Evaluation infrastructure for agent, retrieval and recommendation quality
- Investigation and resolution of real-world production failure modes
What We’re Looking For
- 3+ years of experience as a backend or full-stack software engineer
- Experience building and shipping consumer-facing products—not solely internal tools or B2B software
- Proven experience taking LLM-powered ranking, retrieval, search or recommendation systems into production
- Experience building systems in which a model interprets user preferences and surfaces relevant results
- Broad capability across the applied AI stack, including prompting, embeddings, retrieval, memory and personalisation
- Practical experience defining, running and improving evaluations for ranking or retrieval quality
- The ability to explain specific AI-system failure modes you have diagnosed in production
- Strong product judgement and a focus on user outcomes
- Regular use of AI-native tools and workflows in your own development process
Technology
The primary application stack is TypeScript, although strong Python engineers are also encouraged to apply. Direct experience with every tool is not required; we care more about engineering fundamentals, learning speed and evidence that you can ship reliable AI products.
You’ll Thrive Here If You
- Move quickly without lowering your quality bar
- Enjoy owning ambiguous, technically difficult product problems
- Think across the entire system rather than specialising in one narrow part of the AI stack
- Test ideas by building and putting them in front of users
- Care deeply about reliability, latency and the quality of the final experience
- Have side projects or other evidence of independent, AI-native building
Why Join?
- Own a critical product layer from architecture through production
- Work on a genuinely agentic consumer experience with real-world utility
- Join a small team with unusually high individual ownership
- Build with strong financial backing and meaningful long-term runway
- Work alongside fast, product-minded engineers who ship at exceptional speed
- Receive a highly competitive compensation package and equity
Location
This is a full-time, in-person role in New York City. Candidates must already live in NYC or be willing to relocate.