Artificial Intelligence Engineer

HireAlpha; Cincinnati (OH); On-site; USD 100,000 - 150,000; Full time

Job summary

HireAlpha seeks an AI Developer to support testing, documentation, and problem solving for AI agent products. You will contribute to AI cloud architecture, configuration, testing, and quality practices, while collaborating with cross‑functional teams.

Experience with ServiceNow and platform configuration is a plus. The role emphasizes peer reviews, troubleshooting, and refining agent prompts in a fast‑paced pilot environment.

Qualifications

• Strong documentation and problem solving skills required.
• Experience with testing and QA practices.
• Ability to collaborate across teams in a fast-paced environment.
• Exposure to AI development and cloud architecture is a plus.

Responsibilities

• Develop and enhance AI agent products.
• Support AI agent testing and quality assurance.
• Refine agent prompts, behaviors, and configurations.
• Perform peer reviews and troubleshooting as part of CI workflow.

Skills

Documentation

Problem solving

Peer reviews

Troubleshooting

Collaboration

AI development

Tools

ServiceNow

Job description

AI Developer, Test support, Strong documentation and problem solving skills

AI‑enabled delivery, configuration, testing, and quality practices

Exposure to ServiceNow, platform configuration, or technical design concepts

Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues

Ability to collaborate across EMEA, APAC, and AMS teams in a fast‑paced, pilot‑driven environment

Strong documentation and problem‑solving skills

AI Cloud Architecture and development (not required but nice to have)

Development & Enhancement of AI Agent Products

Contribute to the development and enhancement of AI Agent products, including:

Technical Design Agents

Configuration (Config) Agent

AI Testing and Quality‑focused agents

Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability.