Aceolution is seeking a talented Country Coordinator/Program Coordinator with strong skills in partner and project management. This is a remote position, open to candidates based in USA.
Roles and responsibilities:
1. ART & CULTURE Partner Content Coordination (Acquisition, Curation and Publication)
The core mission of the Country Coordinator is to support ART & CULTURE Partners in the management of their content on Client Arts & Culture program.
Tasks include:
- Providing each partner with individual access to the Content Management System, ensuring their profile is correctly set up for them to autonomously manage their collection on Client Arts & Culture via their Dashboard and available Help articles.
- Answering questions and checking on ART & CULTURE Partners to guide them through the standard partner lifecycle which consists of:
- The ingestion phase (or Item Management): upload of their collection (images, audio, 3D models, etc) and related metadata following the platform minimal requirements and standards for quality and accuracy.
- The curation phase (or Exhibit Curation): creation of online stories with the online story editor, using our editorial best practices and guidelines
- The publication phase (or Publishing Options): presenting publication, embed, and content amplification options.
- Note that ART & CULTURE Partners should be encouraged to repeat this lifecycle as many times as desired to publish new content.
- Troubleshooting any error/issue preventing ART & CULTURE Partners from using the platform with the help of existing FAQs and reporting bugs to the engineering teams, in a timely manner.
- Ongoing communication of progress and project status and potential escalation to the Supplier Point of Contact in a timely manner (“SPOC” -Contractor personnel in charge of managing Supplier Resources).
- Optional based on partners need: working with Operations Teams to coordinate all operations to digitize the partner collection.
2. Partner Content Amplification:
The second mission of the Country Coordinator is to support ART & CULTURE Partners in the amplification of their content on the day of its publication and/or on later occasions detected by the partner or Client’s team.
Tasks include:
- Conducting content audits, writing content overviews or any other content-related documentation needed for editorial, content, marketing, press or other purposes in the context of amplifying ART & CULTURE Partners Content visibility.
- Support the organization and logistics of physical events when such format is required for the promotion of ART & CULTURE Partners Content.
- Drive Projects forward with seamless planning and execution, including anticipating roadblocks, resolving issues, managing stakeholders and evolving plans as required.
- This mission can involve travel to a ART & CULTURE Partner’s or an event’s location.
3. Prospects coordination:
The third mission of the Country Coordinator is to grow the number of ART & CULTURE Partners and related content via new Prospects.
Tasks include:
- Presenting Client Arts & Culture offer to prospects interested in becoming a ART & CULTURE Partners, outlining the terms and conditions to join, the digitization tools and the content management system available to bring their collection online on Client Arts & Culture and manage their own individual Collection Page on the platform.
- Execute track all tasks related to the Prospect Management service, including:
- Process incoming requests to join the platform and reply in a timely manner.
- Conduct outreach to new prospects based on the team needs.
- Using and keeping up-to-date Presentation materials (template emails and presentation)
- Using and keeping up-to-date Coordination, Tracking and Reporting tools.
- Request approvals from designated Program Managers
- Occasionally, this mission can involve travel to a prospect’s location