Arriba Abajo | Restaurant Server | Full-Time

Thompson Hotels; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health and welfare plans

401(k) plan

Paid time off

Job summary

Thompson Hotels in Austin is seeking friendly restaurant servers to join Arriba Abajo Cantina inside Thompson and Tommie Austin. You will greet guests, present menus, take orders and share recommendations to elevate dining experiences.

The role requires staying on your feet, lifting moderate weights and working flexible day, evening, weekends and holidays. Hyatt hospitality culture and benefits including room discounts and colleagues meals support your career.

Qualifications

• Customer-focused in a fast-paced environment.
• Refined verbal communication skills.
• Must stand for long periods and lift moderate weight.

Responsibilities

• Submit guest menu selections and present beverage and food preferences.
• Gain menu knowledge and provide recommendations to guests.
• Engage in casual conversation to deliver excellent customer service.

Skills

Guest service

Communication

Teamwork

Stamina

Flexibility

Job description

Organization- Thompson Austin - 5th and Brazos

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Arriba Abajo is a Cantina-themed Bar and Restaurant, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venue's for private events and the pool deck servicing hotel guests and Residents.

The Role

Restaurant servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The ideal candidate will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. The restaurant servers are an integral part of creating a memorable stay for our guests through engaging in casual conversation and providing excellent customer service.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The 5th Street Diner + The Royale Room, a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box.

The Benefits & Perks

• Health and welfare plans? We have a range of choices for you and your eligible dependents.
• Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan.
• Paid time off including vacation, holidays, and sick leave.
• Paid Family Bonding Time.
• Adoption Assistance.
• Discounted and complimentary rooms at Hyatt locations across the globe.
• Free colleague meals during shifts.
• Well-being & educational assistance.
• Many more!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.
• Work cohesively with colleagues as part of a team
• Must have a flexible schedule - willing and able to work day shifts, evenings, weekends and holidays

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.