Armed Transit Security Officer — Customer-Focused Patrol

Allied Universal; Miami (FL); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Retirement savings plan

Medical insurance

Dental insurance

Vision insurance

Life and AD&D

Disability insurance

Perks program discounts

Job summary

Allied Universal in Miami, FL is seeking an experienced Security Officer Armed Patrol with a focus on customer service to protect riders and staff in a busy transit environment. You will patrol designated areas, monitor access points, and respond to incidents with calm professionalism while delivering excellent guest service.

The role requires at least 3 years of security or related experience, an armed guard license, and the ability to work nights and weekends.

Qualifications

• Minimum 3 years of combined law enforcement, military, or security-related experience (or a college degree).
• Customer service experience preferred.

Responsibilities

• Provide customer service to transit passengers, visitors, employees, and contractors by following site-specific procedures and emergency response activities.
• Respond to incidents, disturbances and critical situations in a calm, professional manner; notify appropriate personnel or agencies as directed.
• Conduct regular armed patrols of transit facilities, platforms, parking areas, and other locations to deter unauthorized activity.
• Monitor access points, observe activity, and report suspicious behavior, hazards, policy violations, and maintenance concerns.
• Prepare accurate reports and maintain documentation for incidents, patrols, and daily activities.

Skills

Customer service

Patrol procedures

Education

High School Diploma or equivalent

Bachelor degree (optional)

Tools

Armed Guard Card

Job description

Allied Universal in Miami, FL is seeking an experienced Security Officer Armed Patrol with a focus on customer service to protect riders and staff in a busy transit environment. You will patrol designated areas, monitor access points, and respond to incidents with calm professionalism while delivering excellent guest service.

The role requires at least 3 years of security or related experience, an armed guard license, and the ability to work nights and weekends.