Armed Security Supervisor

Prosegur Security USA, Inc; Portland, Northern (OR, KY); Hybrid; USD 4,684,000 - 5,510,000; Full time

Benefits offered by this job

Weekly pay

Benefits + 401K

Job summary

Prosegur Security USA, Inc. seeks an on-site Sergeant/Lieutenant to lead daily security operations, manage officers, and maintain client satisfaction at the site in Portland, OR. You will ensure post orders, safety compliance, and a professional on-site presence.

You will supervise shifts, coordinate staffing, coach officers, and deliver incident reports and KPI updates to the client. A valid Oregon security license and strong communication are required.

Qualifications

• Must have high school diploma or GED.
• 3–5 years security experience with 2+ years in a supervisory role.
• Armed Security Officer license/permit.
• Active Oregon security license/guard card.
• Valid driver's license and ability to pass background check.
• Proficiency with common security systems (CCTV/VMS, access control/badging) and Microsoft 365.
• Willingness to work variable shifts, weekends/holidays.

Responsibilities

• Lead daily shift briefings; assign posts and review post orders.
• Monitor site activity; enforce access control, visitor management, and alarm responses.
• Maintain accurate logs, incident reports, and pass-downs; submit daily DARs.
• Conduct post inspections and quality checks; correct deficiencies and escalate as needed.
• Manage badge issuance, turn-ins, and audit trails per client standards.
• Schedule officers; manage timekeeping and coverage for vacancies.
• Coach and develop officers; conduct on-the-job training and drills.
• Provide performance feedback and coordinate with HR/Operations.
• Serve as primary on-site client contact; deliver regular service reviews.
• Coordinate with Facilities/IT/HR for safety campaigns and audits.
• Prepare incident summaries and KPI updates for client and operations.
• Ensure compliance with laws and site policies; enforce uniforms and readiness.
• Lead emergency response per site protocols; preserve evidence and liaise with authorities.
• Maintain post orders/SOPs; track licenses and certifications.

Skills

Communication

De-escalation

Shift management

Customer service

Education

High school diploma or GED

Tools

CCTV/VMS

Access control

Microsoft 365

Job description

The Sergeant / Lieutenant is the on-site leader responsible for day-to-day security operations, officer performance, and client satisfaction This role ensures compliance with post orders, regulatory requirements, and company policies whilemaintaininga visible, professional presence and a safe environment for employees, visitors, and assets.

Job Duties & Responsibilities:

Operations & Post Management

• Lead daily shift briefings; assign posts, review post orders, and verify staffing meets contractual requirements.
• Monitor site activity and enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response.
• Maintainaccuratelogs, incident/accident reports, and pass-downs;submittimelydaily activity reports (DARs).
• Conduct routine post inspections and quality checks; correct deficienciesimmediatelyand escalat issues as needed.
• Manage badge issuance, turn-ins, and audit trailsin accordance withclient standards.
• Schedule officers, manage timekeeping, approve hours, and coordinate coverage for call-offs/vacations.
• Coach, mentor, and develop officers; conduct on-the-job training and refresher drills (post orders, emergencies, de-escalation).
• Execute performance feedback and corrective action in partnership with HR/Operations; uphold fair, consistent standards.
• Support recruiting/onboarding,helpinterview candidates,participatein site-specific training, and verify certifications.

Serve asa primaryon-site point of contact for the client; conduct regular check-ins and service reviews.

• Partner with Facilities/EHS/IT/HR to support safety campaigns, audits, andspecial events.
• Prepare and deliver concise incident summaries and weekly/monthly KPI updates to the client and Operations.
• Ensure compliance with all applicable laws and site-specific policies (e.g., OSHA, fire/life safety, camera/privacy rules).
• Enforce uniform and appearance standards;maintain equipment readiness (radios, body cams, flashlights, AEDs).
• Lead emergency response per site protocols (evacuations, medical emergencies, workplace violence, severe weather).
• Preserve evidence and scene integrity; coordinate with law enforcement, EMS, and client stakeholders as directed.
• Maintain current post orders/SOPs; recommend updates based on lessons learned and client feedback.
• Track training, licenses, and certifications; ensure all officersremainfully compliant andjob-ready.
• Control site inventory (badges, keys, forms, PPE);submitpurchase/repair requests per approval matrix.
• Contribute to continuous improvement initiatives and cost-effective scheduling.

Qualifications

• Minimum 21 years of age.
• Required:High school diploma/GED; minimum3–5yearsof security experience with2+yearin a supervisory role
• Mustpossessand maintain anArmed Security Officer license/permitin accordance withstate requirements
• Active state security license/guard card for Oregon (or eligibility to obtain prior tostart)
• Valid driver's license (if site requires driving) and ability to pass background/drug screening
• Supply andmaintaina personally owned, approved firearm.
• Strong written/verbal communication; professional customer-service demeanor; conflict resolution and de-escalation skills
• Prior law enforcement, military, or armed security experience strongly preferred
• Proficiencywith common security systems (CCTV/VMS, access control/badging) and Microsoft 365 (Word, Excel, Outlook).
• Ability toworkvariable shifts, weekends/holidays, and respond to after-hours incidents as needed

Equal Employment Opportunity (EEO) Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. Reasonable accommodations are available upon request

1. Pay Rate: $34.00
2. Weekly pay
3. Benefits + 401K