Armed Security Specialist - Frontline Protection & Service

OPS Security Group; Annville, East Hanover Township (Lebanon County, PA); On-site; USD 30,000 - 44,000; Full time

Job summary

The OPS Security Group is seeking a Physical Security Officer to protect people, information and property across diverse sites including medical centers, government facilities, hospitality venues and events. The role may require firearms and demands vigilance and strong service standards.

Candidates should have a high school diploma or GED, at least two years of face-to-face customer service, and armed security credentials or related training such as ACT235.

Qualifications

• High school Diploma or GED equivalent.
• 2 years of face-to-face customer service experience.
• Armed security experience or equivalent credentials (ACT235).
• Excellent written and oral communication skills.
• Must be able to obtain state required armed security officer license.

Responsibilities

• Delivering high end customer service
• Responding to emergencies
• Deterring and preventing crime
• Performing ingress/ egress control procedures
• Investigating incidents
• Completing daily logs and incident reports
• Conducting regular walking or vehicle patrols
• Building and maintaining a professional rapport with clients, guests and co-workers
• Detaining suspects
• Ability to use force, up to and including deadly force, when reasonably justified
• Monitoring CCTV cameras
• Performing other related duties as assigned

Skills

Face-to-face customer service

Written communication

Oral communication

De-escalation

Problem solving

Armed security license

Education

High school Diploma or GED

Job description

The OPS Security Group is seeking a Physical Security Officer to protect people, information and property across diverse sites including medical centers, government facilities, hospitality venues and events. The role may require firearms and demands vigilance and strong service standards.

Candidates should have a high school diploma or GED, at least two years of face-to-face customer service, and armed security credentials or related training such as ACT235.