Armed Security Officer

OPS Security Group; Annville, East Hanover Township (Lebanon County, PA); On-site; USD 30,000 - 44,000; Full time

Job summary

The OPS Security Group is seeking a Physical Security Officer to protect people, information and property across diverse sites including medical centers, government facilities, hospitality venues and events. The role may require firearms and demands vigilance and strong service standards.

Candidates should have a high school diploma or GED, at least two years of face-to-face customer service, and armed security credentials or related training such as ACT235.

Qualifications

• High school Diploma or GED equivalent.
• 2 years of face-to-face customer service experience.
• Armed security experience or equivalent credentials (ACT235).
• Excellent written and oral communication skills.
• Must be able to obtain state required armed security officer license.

Responsibilities

• Delivering high end customer service
• Responding to emergencies
• Deterring and preventing crime
• Performing ingress/ egress control procedures
• Investigating incidents
• Completing daily logs and incident reports
• Conducting regular walking or vehicle patrols
• Building and maintaining a professional rapport with clients, guests and co-workers
• Detaining suspects
• Ability to use force, up to and including deadly force, when reasonably justified
• Monitoring CCTV cameras
• Performing other related duties as assigned

Skills

Face-to-face customer service

Written communication

Oral communication

De-escalation

Problem solving

Armed security license

Education

High school Diploma or GED

Job description

The PSOs mission is to protect all people, information and property assigned, while delivering high-end customer service. PSOs represent the front line of our security services. In this role Physical Security Officers (PSO’s) can expect to be working in demanding and fast paced environments. PSO’s may find themselves working in a wide range of areas to include medical centers, government facilities, hospitality venues and public events. Additionally, PSO’s may be asked to work with firearms.

Job Duties / Essential Functions

• Delivering high end customer service
• Responding to emergencies
• Deterring and preventing crime
• Performing ingress/ egress control procedures
• Investigating incidents
• Completing daily logs and incident reports
• Conducting regular walking or vehicle patrols
• Building and maintaining a professional rapport with clients, guests and co-workers
• Detaining suspects
• Ability to use force, up to and including deadly force, when reasonably justified
• Monitoring CCTV cameras
• Performing other related duties as assigned

Skills / Qualifications

• High school Diploma or GED equivalent
• Two years of face-to-face customer service experience
• Possess at least one of the following experience / education criteria:
• 1) Four years of armed security experience 2) Three years of military experience 3) Successful completion of a state or federal certified law enforcement training academy
• Excellent written and oral communication skills
• Extensive use of force knowledge
• Proactive problem-solving skills
• Must be able to obtain state required armed security officer license
• Ability to obtain OCAT, PATH, and PPBT certifications
• Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements

Physical Requirements / Working Conditions

These are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.

Upon requesting a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

• Ability to work und er stress / pressure
• Ability to lift 25lbs
• Ability to wear a uniform
• Ability to pass Physical Agility Test (PAT) Consisting of;
• Run 100 meters in 66 seconds or less; followed by a 10 min break
• Perform 30 push-ups (no time limit) followed by a 30 min break

OPS Security Group Virtues

• People First: Treat people with dignity and respect and help them become who they are capable of becoming.
• Servant Leadership : Continuously improve and bring out excellence in others by modeling it yourself.
• Accountability : Stay loyal to what you said you would do long after the mood you said it in has changed.
• Diligence : Proceed on the course you laid out know that all good things come with time, effort and creativity.
• Integrity : Give people a reason to trust you, knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you.
• High Performance : Deliver with precision and unwavering dedication. Own your outcomes, act with discipline, and pursue excellence in all you do.

Disclaimer and Signature

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification . They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

At-Will Employment

Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.

Qualifications

Experience

Required

2 years:

Face-to-face customer service experience

Preferred

4 years:

Armed Security Experience

Licenses & Certifications

Required

ACT235 Certified

Preferred

CPR/AED Certified

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.