Armed Security Site Supervisor

E.K.G. Security, Inc

Pooler (GA)

On-site

USD 28,000 - 39,000

Full time

5 days ago

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Short and Long Term Disability

Life Insurance

Job summary

EKG Security, Inc is seeking an Experienced Armed Security Site Supervisor in Pooler, GA. The role focuses on leading a VIP security account, overseeing daily operations, training, and staff discipline while maintaining strong client relationships.

You will manage schedules, payroll, and ensure high-quality services on a Monday–Friday, 7:00am–4:00pm shift, with responsibilities spanning risk management and stakeholder communication.

Qualifications

Minimum 2 years of verifiable security experience
Armed security guard license per state regulations
Experience in managing a security team and client accounts
Strong interpersonal and communication skills
Ability to develop and grow customer relationships
Proven scheduling, payroll, and reporting capabilities
Willingness to operate in a 7:00am–4:00pm Monday–Friday shift

Responsibilities

Supervise day-to-day security operations for an assigned client site
Manage security staff including hiring, scheduling, payroll, and training
Ensure high-quality security services to protect people and property
Build and maintain relationships with clients and employees
Coordinate support services to meet financial and operational goals
Ensure reporting and contract compliance are met
Oversee on-site OJT and annual refresher training
Maintain/site procedures, post orders, and emergency references

Skills

Staff superv.

Security operations

Communication

Customer relations

Scheduling

Coaching

Risk assessment

MS Office

Tools

Guard tour system

Camera monitoring

Scheduling software

Microsoft Office

Job description

Overview

EKG Security, Inc. focuses on our clients and our employees. Without people, we would not exist. We are currently seeking an Experienced Armed Security Site Supervisor. Our mission is to provide customized services for people and organizations. Not only do we customize our service, but we also focus on customizing how we lead our employees. Our goal is to provide a family-oriented and team environment where individual employees recognize their value and they value others.

If you are a retired law enforcement officer or military veteran, we value your service & desire the opportunity to work with you.

If your goal is to be a part of an organization that values its people, leads, and trains them, then EKG Security, Inc. is for you!

EKG Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Positions may require you to perform the following regularly during a shift:

Lift and/or carry up to 50 lbs
Reach over your head with 10-25 lb loads
Climb stairs with loads up to 50 lbs
Walk and stand for long periods of time, climb stairs & ladders
Type or work at a keyboard or desk

Job Description:

Position: Armed Security Site Supervisor

Location: Pooler, GA

Pay: $24/hr

Shift: Monday-Friday 7am- 4pm

Job Overview:

EKG Security is looking to hire a highly skilled and experienced Armed Security Site Supervisor to join our team in the Atlanta Metro Area.

The Armed Security Site Supervisor role is accountable for the day-to-day operations, including training, disciplining, and terminating staff.

The Security Site Supervisor will be responsible for overseeing and managing a VIP security account, ensuring the delivery of high-quality security services, and maintaining strong client relationships. The successful candidate will deeply understand security operations, risk management, and client engagement.

A key aspect of this role is building, improving, and maintaining relationships with the Clients. As the Security Site Supervisor, you are the face of the property. High energy, personable, outstanding communication skills, and security experience leading a team is a must. This role maintains weekly operating schedules and completion of payroll for assigned security personnel.

A day-to-day on-site schedule is Monday- Friday 7:00am-4:00pm, and provides after-hour emergency response as required.

Key Responsibilities:

RESPONSIBILITIES:

Supervise the day-to-day security operations of an assigned client site
Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development, and support
Ensure the client site is provided with high-quality security services to protect people and property
Build, improve, and maintain effective relationships with both clients and employees
Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or programs with the Client
Handle any escalated security issues or emergencies appropriately
Other management responsibilities as determined by leadership
Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
Assure communication of policies, company announcements, and job openings through a consistently updated READ file at each site
Meet all contractual scheduled hours with a minimum of unbilled overtime
Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet EKG Security's corporate training standards
Develop/maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff
Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
Take a proactive role in communicating with the client and meeting his needs; meet regularly, listen to issues, and provide security and technical expertise and solutions. Ensure complete customer satisfaction
Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
Capability to learn and utilize scheduling, payroll, and billing systems.
Enforce EKG Security policies as outlined in the handbooks, executive memos, and on the portal

Qualifications and Requirements:

Previous Contract Security, facilities management, military or law enforcement experience required
Valid armed security guard license, meeting state regulations.
Must have 3-5 years of management/operations/supervisory experience.
Ability to develop and grow customer relationships
Outstanding interpersonal and communication skills
Experience in hiring, developing, motivating, and retaining quality staff
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis
Previous payroll, billing, and scheduling experience preferred
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

Expectations include one or more of the following essential job functions:

Using proper body mechanics while performing duties
Remaining alert and aware of the surroundings
Ability to think clearly during crisis or high-stress situations
Demonstrate ability to work with others and interact appropriately
Communicate effectively with other members of staff and the management team.
Use a computer or tablet with advanced competence to include:
- Guard tour system
- Camera monitoring system.
- Microsoft Office applications
- Scheduling and timekeeping software

Required Experience, Education & Licenses:

Valid armed security guard license, meeting state regulations.
Potential additional certifications like CPR, First Aid, or firearms proficiency.

Ability to pass any State-required training or other qualifications for licensing
Possess a valid driver's license
Meaningful and verifiable work history
Minimum 2 years of verifiable security experience

Required Skills:

Proficient computer skills including Microsoft Office, Google Apps, HR software, time-entry software, scheduling software, and learning management system software
Ability to utilize client monitoring equipment (guard tour, badges, cameras)
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Manage personnel, including schedules
Operate radio or telephone equipment and console monitors

Additional requirements:

Must be at least 18 years old or the minimum age required by the State
Must be a US citizen or foreign citizen authorized to legaly work in the United States
Must have a mobile phone
Must have an e-mail address
Must have access to reliable/self-owned transportation that allows for short-notice response
Must be able to provide, upon offer of employment, a DD214 discharge document with discharge status (if applicable)

Physical Requirements and Environment:

Minimal to no work in extreme temperatures is expected, however, some situations may require outside work in extreme temperatures
Working on computer, sitting, telephone usage, driving, standing, walking/conducting rounds when necessary
Standing, walking, bending, light lifting, limited stretching,g and reaching

Benefits

Employee benefits include: