Armed Security Shift Supervisor

Intuit Inc.; Castle Rock (CO); On-site; USD 42,000 - 63,000; Full time

Job summary

Rocky Mountain Protective Service Inc. is seeking an Armed Security Shift Supervisor to lead daily security operations and oversee armed officers in a high-security, public-facing environment.

The ideal candidate will demonstrate strong leadership, solid security experience, and the ability to maintain professional operations while delivering excellent customer service. Responsibilities include supervising posts, conducting briefings, reviewing reports, and ensuring compliance with training and

Qualifications

• Previous professional security experience is required.
• Supervisory or team-lead experience is preferred.
• Armed security or high-security background (government, courthouse, corrections, military, law-enforcement) is preferred.
• Strong leadership, communication, customer-service, and conflict-resolution skills.
• Ability to prepare and review accurate security reports.
• Must pass background checks, fingerprinting, and security-clearance requirements.
• Must meet all armed-security qualification requirements.

Responsibilities

• Supervise and direct armed security officers on a daily basis.
• Ensure posts are staffed and covered appropriately.
• Conduct shift briefings and post inspections.
• Monitor attendance, punctuality, uniforms, equipment, and performance.
• Support access control, screening, patrols, and incident-response activities.
• Ensure procedures and post requirements are followed.
• Respond to incidents and de-escalate when necessary.
• Maintain professional interactions with employees, visitors, and the public.
• Review daily activity and incident reports for accuracy and completeness.
• Report significant incidents through the chain of command.
• Assist with call-offs, replacement staffing, and continuous coverage.

Skills

Leadership

Security experience

Customer service

Conflict resolution

Reporting

Job description

Rocky Mountain Protective Service Inc. is seeking a professional and experienced Armed Security Shift Supervisor to oversee daily security operations and provide leadership to assigned security officers in a high-security, public-facing environment.

The ideal candidate will have strong leadership skills, security experience, sound judgment, and the ability to maintain professional security operations while providing excellent customer service.

Responsibilities include:

• Supervise and provide daily direction to armed security officers.
• Ensure all assigned security posts remain properly staffed and covered.
• Conduct shift briefings and routine post inspections.
• Monitor officer attendance, punctuality, uniforms, equipment, and performance.
• Support access control, security screening, patrol, and incident-response activities.
• Ensure officers follow established security procedures and post requirements.
• Respond to incidents and support verbal de-escalation when necessary.
• Maintain professional and courteous interaction with employees, visitors, and the public.
• Review daily activity and incident reports for accuracy and completeness.
• Report significant incidents through the appropriate chain of command.
• Assist with call-offs, replacement staffing, and maintaining continuous coverage.
• Monitor required training and qualification compliance.
• Perform security duties when necessary to support operational coverage.

Qualifications:

• Previous professional security experience required.
• Supervisory, lead officer, or team-lead experience preferred.
• Armed security, government, courthouse, corrections, military, law-enforcement, or similar high-security experience preferred.
• Strong leadership, communication, customer-service, and conflict-resolution skills.
• Ability to prepare and review accurate security reports.
• Must successfully complete required background checks, fingerprinting, and security-clearance requirements.
• Must meet all applicable armed-security qualification requirements.

Required Training/Certifications: Candidates must complete or maintain required firearms qualification, Use of Force, verbal de-escalation, Stop the Bleed, First Aid/CPR, background/CJIS, and assignment-specific training.

Rocky Mountain Protective Service Inc. is an Equal Opportunity Employer.