Armed Security Officer - Front Desk

Allied Universal; San Antonio (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in San Antonio, Texas seeks an Armed Security Officer - Front Desk to greet visitors, verify IDs, monitor access, and maintain a secure, professional lobby at a financial institution.

This full-time role requires Level III Armed certification in Texas, strong customer service, and the ability to respond calmly to incidents. Competitive pay at $17 per hour plus benefits and growth opportunities. Join a team dedicated to integrity and teamwork.

Qualifications

• Must have Level III Armed Guard Card in Texas.
• Comfortable using a computer or tablet.
• Experience with access control and/or badge procedures preferred.
• Customer service experience preferred.

Responsibilities

• Provide exceptional customer service to employees, visitors, and customers while carrying out security-related procedures at a financial institution location.
• Staff the front desk, greet visitors, verify identification and authorization, issue visitor credentials, and maintain accurate visitor logs.
• Monitor access to the facility, receive and direct deliveries, and communicate visitor or access concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner and follow established escalation procedures.
• Maintain a professional presence at the front desk to deter unauthorized access and support a welcoming environment.

Skills

Customer service

Access control

Visitor management

Communication

Emergency response

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Armed Security Officer - Front Desk in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution, you will welcome visitors, manage access control and badge procedures, monitor entry activity, and provide outstanding customer service. You will help maintain a secure, professional environment through clear communication, attention to detail, and timely reporting of security-related concerns. This is an armed post requiring Level III Armed Certification in Texas. Join Allied Universal’s caring, agile, reliable, and innovative team built on integrity and teamwork.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

• Mon: 04:00 PM - 12:00 AM
• Tue: 04:00 PM - 12:00 AM
• Sat: 08:00 AM - 04:00 PM
• Sun: 08:00 AM - 04:00 PM

What You’ll Do:

• Provide exceptional customer service to employees, visitors, and customers while carrying out security-related procedures, site-specific policies, and appropriate emergency response activities at a financial institution location.
• Staff the front desk, greet visitors, verify identification and authorization, issue visitor credentials, and maintain accurate visitor logs in accordance with site procedures.
• Monitor access to the facility, receive and direct deliveries, and communicate visitor or access concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner and follow established escalation procedures.
• Maintain a professional presence at the front desk to help deter unauthorized access and support a welcoming environment.

Minimum Requirements:

• Possess a Level III Armed Guard Card in Texas.
• Be comfortable using a computer or tablet preferred.
• Have access control and/or badge experience preferred.
• Have customer service experience preferred.
• Possess an Armed Guard Card and/or License preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.