Security Officer - Armed Patrol Specialist

Allied Universal; San Antonio (TX); On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Access to exclusive technology for claiming additional shifts

Paid training

Health, dental, and vision insurance

Perks Program discounts

Job summary

A leading security services company is seeking a Security Officer - Armed Patrol Specialist in San Antonio, TX. You will safeguard clients through regular patrols and customer service in a dynamic work environment. Candidates must possess an armed guard card and a valid driver’s license, along with customer service skills and attention to detail. This full-time position offers a pay rate of $15.50 per hour with additional benefits including career growth opportunities and financial health benefits.

Qualifications

• Possession of an armed guard card or license is required.
• Be at least 21 years of age for armed roles.
• A valid driver’s license is required.

Responsibilities

• Provide customer service to clients and visitors by carrying out security-related procedures.
• Respond to incidents and critical situations calmly using conflict resolution techniques.
• Conduct regular patrols around the retail location to deter unauthorized activities.

Skills

Customer service skills

Conflict resolution techniques

Attention to detail

Education

High school diploma or equivalent

Job description

Security Officer - Armed Patrol Specialist

Join to apply for the Security Officer - Armed Patrol Specialist role at Allied Universal

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer – Armed Patrol Specialist in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Armed Patrol Officer with Allied Universal at a bustling retail location, you will conduct routine patrols and remain highly visible to help deter security-related incidents. This driving and armed post offers you the opportunity to build strong community relationships while providing exceptional customer service and communication. Join a team that values agility, reliability, and integrity, and be part of a caring culture that puts people first and delivers through teamwork.

Position Type: Full Time

Pay Rate: $15.50 / Hour

Job Schedule

• Mon 08:00 AM - 04:00 PM
• Tue 08:00 AM - 04:00 PM
• Wed 08:00 AM - 04:00 PM
• Sat 08:00 AM - 04:00 PM
• Sun 10:00 AM - 05:00 PM

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You’ll Do

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities as needed.
• Respond to incidents and critical situations in a calm, problem‑solving manner, utilizing appropriate conflict resolution techniques.
• Conduct regular and random patrols around the retail location and its perimeter to help deter unauthorized activities and identify potential issues.
• Maintain a visible presence to help deter unwanted behavior and provide assistance to customers and staff as required.
• Monitor entrances, exits, and key areas within the retail environment, reporting any irregularities or incidents according to company protocol.
• Work collaboratively with retail staff and Allied Universal team members to address concerns and maintain a welcoming atmosphere.
• Document observations and incidents accurately in daily activity reports and communicate relevant information to supervisors.

Minimum Requirements

• An armed guard card or license is required.
• Be at least 21 years of age for armed roles.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Possession of a guard card or license is preferred.
• CPR certification is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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