Armed Security Officer Call Center

Allied Universal®; El Paso (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart Tools: shift access

Career Growth

Financial and Health Benefits

Perks Program discounts

Job summary

Allied Universal is seeking an Armed Security Officer for a call center site in El Paso, TX. The role requires carrying out armed patrols, providing security and customer service in a high-traffic tech/telecom environment, and responding promptly to incidents with professional communication.

An Armed Guard Card/License and Level III certification are required, with a 21+ age minimum. The position is full-time with varied day schedules, compensation at $19.34 per hour, and opportunities for

Qualifications

• Armed Guard Card or License required.
• Level III Armed Certification (Texas) required.
• 21+ years old for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a tech/telecom site by following site procedures.
• Conduct regular armed patrols of interior and exterior spaces to deter unauthorized activity.
• Respond to alarms, medical situations, and incidents in a calm, professional manner per emergency procedures.
• Monitor access activity and report suspicious behavior to site contacts and leadership.
• Complete accurate incident reports and maintain professional communication with site personnel and responding agencies.

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As an Armed Security Officer for a Call Centerin El Paso, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Armed Patrol Officer in a dynamic technology, media, and telecommunications location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and respond professionally to evolving situations. You will provide exceptional customer service and clear communication while supporting a caring, agile, reliable, and innovative team that acts with integrity. This armed post requires an Armed Guard Card/License and Level III Armed Certification.

Position Type: Full Time

Pay Rate: $19.34 / Hour

Job Schedule:

DayTimeMon07:00 AM - 07:00 PMTue07:00 AM - 07:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a technology, media, and telecommunications location by carrying out site-specific security-related procedures and policies.
• Conduct regular and random armed patrols of interior spaces, exterior areas, parking facilities, access points, and perimeter areas to help deter unauthorized activity.
• Respond to incidents, alarms, medical situations, and other critical events in a calm, professional, problem-solving manner, following established emergency response procedures.
• Monitor access activity and report suspicious behavior, hazards, policy violations, and maintenance concerns to appropriate site contacts and Allied Universal leadership.
• Complete accurate reports, logs, and incident documentation while maintaining professional communication with site personnel and responding agencies.

Minimum Requirements:

• Possess an Armed Guard Card or License.
• Possess a Level III Armed Certification in Texas.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

C15802

Requisition ID

2026-1740083