Armed Security Officer

Baptist Memorial Health Care; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care is seeking a Security Officer to patrol the campus, ensuring safety for patients, visitors, and staff. You will respond to incidents, enforce policies, and maintain professional standards as an ambassador of the hospital.

Responsibilities include patrolling, reporting, patient escorts, and coordinating with security teams. A commitment to customer service and safety is essential for this role in Memphis.

Qualifications

• Basic computer literacy and ability to learn hospital systems.
• High school diploma or equivalent required.
• 1 year experience in security field, preferably healthcare.
• Knowledge of first aid, CPR, de-escalation and safety procedures is preferred.

Responsibilities

• Patrols the entire campus to deter crime and address safety hazards.
• Provide customer service to patients, visitors, and employees while following safety procedures.
• Respond to disturbances, alarms, and combative individuals.
• Enforce hospital policies and local laws to ensure safety of persons and property.
• Submit reports promptly and professionally.
• Escort money transfers and secure patient valuables as needed.
• Control campus parking, prioritizing emergency areas.
• Conduct regular and random patrols to meet security goals.

Skills

Customer service

Basic computer literacy

Education

High school diploma or equivalent

4 years of high school

Job description

Job Summary

Patrols and protects the entire campus, inside and outside; responds to all incidents or calls relating to the safety and security of all persons and property on the campus. Officers are expected to demonstrate exemplary customer service skills and maintain a professional appearance while serving as ambassadors of the organization. Performs other duties as assigned.

Overview

Patrols and protects the entire campus, inside and outside; responds to all incidents or calls relating to the safety and security of all persons and property on the campus. Officers are expected to demonstrate exemplary customer service skills and maintain a professional appearance while serving as ambassadors of the organization. Performs other duties as assigned.

Responsibilities

• Patrols the entire campus for the purpose of deterring crime and initiating corrective actions on any physical security or safety hazards identified.
• Provides customer service to our patients, visitors, and employees carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Responds to all calls for disruptive behavior, disturbances, and combative patients, and incidents, as well as internal or external alarms.
• Understands, complies, and enforces hospital policy and procedure. As needed, enforces State and Local laws/ordinances to ensure the safety and security of all persons and property on campus.
• Submits all necessary reports in a prompt and professional manner.
• Performs escorts related to money transfers, as directed by facility policy. Will secure patient valuables upon request. Will perform non-monetary escorts for staff, visitors, physicians, and patients upon request for the safety and security of the requesting party.
• Controls all parking on the property, emphasizing parking in critical and/or emergency parking areas.
• Conduct regular and random patrols around the facility and completes assigned goals.

Specifications

Experience

Preferred/Desired

• 1 yr experience in security field, and healthcare setting.

Education

Minimum Required

• Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience.

Preferred/Desired

• High school graduate or higher.

Training

Minimum Required

• Possess or have the ability to obtain First aid, CPR, De-escalation techniques, proper and safe restraints techniques, armed guard training and registration, OC or Pepper Spray, Baton, or Taser Certification.

Preferred/Desired

• Completion of CIT Training and Taser Certification are preferred.

Special Skills

• Basic computer literacy skills required.

Minimum Required

• Basic computer literacy skills required

Licensure

Minimum Required

• DRIVER'S LICENSE (CURRENT), TN armed guard training and certification.