Armed Security Officer

Citadel Security USA; Las Vegas (NV); On-site; USD 26,000 - 28,000; Full time

Job summary

Citadel Security USA seeks an Armed Security Officer for a Las Vegas post. The role combines patrols, access control, and incident response with a strong emphasis on customer service.

A valid armed guard card and firearms training are required, along with the ability to respond to incidents while maintaining professionalism. Responsibilities include patrolling assigned areas, documenting activities, and assisting residents and visitors with directions and information.

Qualifications

• High school diploma or GED.

Responsibilities

• Conduct regular patrols and monitor access to protect people and property.
• Maintain visible, professional presence and report security concerns.
• Verify identification and manage access; issue visitor badges.
• Carry and use firearms in accordance with laws and policies.
• Respond to disturbances and incidents with de-escalation first.
• Document daily activity logs and incident reports.
• Use security software (TrackTik/Belfry) for reporting.

Skills

Verbal communication

Written communication

Observation

Customer service

Discretion

Education

High school diploma or GED

Tools

TrackTik

Belfry

Job description

Location: Las Vegas, NV 89122
Employment Type: Full-Time
Pay:
Armed guard card - $20.00 per hour.
Unarmed guard card - $19.00 per hour.
Current Schedule: Saturday -Wednesday | 2:00 PM - 10:30 PM
Schedule Notice: Hours and assigned days may change based on operational requirements.

Position Overview

Citadel Security USA is seeking a professional and dependable Armed Security Officer to help protect people, property, and valuable assets at an assigned location in Las Vegas. This position combines active security responsibilities with a strong emphasis on customer service and positive interactions with residents, visitors, and guests.

The officer will maintain a visible presence, monitor activity, manage access, conduct patrols, and respond to incidents when necessary. Along with maintaining security standards, this role requires a welcoming and approachable attitude when assisting individuals and addressing routine questions.

Candidates must demonstrate responsible firearm handling, sound judgment, and the ability to prevent and de-escalate situations whenever possible. The safe and lawful use of force is a serious responsibility and must always follow applicable laws, training, and company policies.

Key Responsibilities

Security Patrols & Property Protection

• Conduct regular foot patrols throughout assigned areas to identify suspicious activity, unauthorized access, and potential safety concerns.
• Maintain a visible and professional presence to discourage inappropriate conduct and help protect people and property.
• Monitor designated entrances, common areas, and other assigned locations.
• Check doors, access points, and restricted areas for unusual conditions or signs of unauthorized entry.
• Help safeguard valuable equipment, sensitive areas, and other designated assets.
• Follow assigned patrol procedures and report any security concerns promptly.

Access Control & Visitor Assistance

• Verify identification and confirm authorization before allowing access when required.
• Issue visitor badges and maintain accurate entry and departure records.
• Provide directions, general information, and courteous assistance to residents, visitors, and guests.
• Communicate access requirements clearly and professionally.
• Address questions or concerns while maintaining appropriate security boundaries.

Armed Security & Incident Response

• Carry and maintain an authorized firearm in accordance with licensing requirements, training, and company procedures.
• Demonstrate safe firearm handling and maintain awareness of surroundings at all times.
• Respond to disturbances, emergencies, suspicious activity, and other reported incidents.
• Prioritize prevention, verbal de-escalation, and appropriate communication whenever possible.
• Use force only when legally justified and in accordance with applicable laws, training, and company policy.
• Contact and coordinate with law enforcement or emergency responders when circumstances require their involvement.
• Notify supervisors of significant incidents and follow established reporting procedures.

Monitoring & Documentation

• Observe CCTV footage, alarm notifications, and access control systems as assigned.
• Identify and communicate unusual activity or system alerts requiring attention.
• Prepare detailed daily activity logs and incident reports.
• Record relevant observations, actions taken, and incident information accurately.
• Use operational applications such as TrackTik, Belfry, or similar platforms to complete assigned documentation.

Professional Conduct & Customer Service

• Treat residents, visitors, guests, and coworkers with courtesy and respect.
• Remain approachable while consistently enforcing established property rules and post orders.
• Maintain confidentiality when handling personal, operational, or security-related information.
• Exercise discretion and sound judgment when dealing with sensitive or challenging situations.
• Maintain a professional appearance, dependable attendance, and a calm demeanor throughout each shift.

Required Qualifications

• High school diploma or GED.
• Minimum of one (1) to two (2) years of professional armed security experience.
• At least 21 years of age.
• Active guard card and the required current armed security authorization for the assigned location.
• Personal firearm suitable for the assignment and compliant with applicable requirements.
• Completion of required firearms training and certification.
• Ability to demonstrate firearm safety, proficiency, and responsible decision-making.
• Strong verbal and written communication skills.
• Ability to remain composed and make sound decisions under pressure.
• Basic computer skills and the ability to complete written and electronic reports.
• Ability to follow post orders, emergency procedures, and company policies.
• Strong observation skills, attention to detail, and professional customer service abilities.

Preferred Qualifications

• Armed guard license is recommended.
• Two (2) or more years of experience in security, law enforcement, or military service.
• Previous experience in access control, patrol operations, or incident response.
• Experience working in a customer-facing security assignment.
• Familiarity with TrackTik, Belfry, or comparable security reporting platforms.
• Experience communicating with law enforcement or emergency response personnel.

Licensing & Screening Requirements

• Must successfully pass a comprehensive background check.
• Must complete drug screening if required for the assignment.Must complete all Citadel Security USA onboarding requirements.
• Must hold the applicable city, county, or state-issued security license and armed authorization required for the assigned location.
• Must maintain current firearms training and certification as required.
• Must be eligible for driver clearance if assigned patrol or response duties.
• Must maintain all required credentials and authorizations throughout employment.

Physical & Work Requirements

• Ability to stand and walk for extended periods during the scheduled shift.
• Ability to conduct routine patrols throughout assigned areas.
• Ability to remain alert and attentive while monitoring surroundings and security systems.
• Ability to respond promptly to incidents and emergency situations.
• Ability to communicate effectively with residents, visitors, coworkers, and emergency personnel.
• Ability to work the assigned afternoon and evening schedule, including weekends.
• Flexibility to accommodate schedule adjustments based on operational needs.

Equal Opportunity Employer

Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.