Security Officer

Citadel Security USA; Brighton (CO); On-site; USD 27,000 - 39,000; Full time

Job summary

Citadel Security USA is seeking an Unarmed Security Officer for an afternoon/evening shift in Brighton, CO. You will manage entry procedures, conduct foot patrols, and interact with individuals while ensuring safety and protocol compliance.

The role requires vigilance, strong communication, and the ability to document incidents. Candidates should be able to work 1:00 PM to 9:00 PM, Monday through Friday, with weekend coverage as needed.

Qualifications

• High school diploma or GED required.
• Strong verbal communication and ability to document clearly.
• Good observation and situational awareness.
• Customer service mindset and professional conduct.

Responsibilities

• Oversee entry point procedures and verify entry requirements.
• Conduct foot patrols of indoor/outdoor areas.
• Respond to disturbances and document incidents.
• Provide information and directions to visitors and staff.
• Maintain logs and shift records with accuracy.

Skills

Verbal communication

Written reporting

Observation awareness

Customer service focus

Education

High school diploma or GED

Tools

CCTV monitoring

Alarms & access systems

Job description

About The Position

Citadel Security USA is looking for a professional and attentive Unarmed Security Officer to manage entry procedures and conduct foot patrols during the afternoon and evening shift. This role combines access monitoring, routine property inspections, and direct interaction with individuals entering or moving throughout the assigned location.

Citadel Security USA is looking for a professional and attentive Unarmed Security Officer to manage entry procedures and conduct foot patrols during the afternoon and evening shift. This role combines access monitoring, routine property inspections, and direct interaction with individuals entering or moving throughout the assigned location.

Location

Brighton, CO 80603

Employment Type

Full - Time

Pay

$23.79 per hour

Schedule

1:00 PM - 9:00 PM

Duties & Responsibilities

Entry Management & Access Procedures

• Oversee the designated access point and verify that individuals meet entry requirements.
• Check identification and confirm visitor authorization before granting access.
• Provide visitor badges and maintain accurate entry and departure logs.
• Direct visitors and employees to appropriate areas when assistance is needed.
• Identify access irregularities and notify the appropriate supervisor.
• Apply entry procedures consistently while maintaining a courteous and helpful approach.

Foot Patrol & Surveillance

• Perform scheduled walking inspections of assigned indoor and outdoor areas.
• Check stairwells, elevators, emergency exits, entrances, and other designated locations.
• Watch for unauthorized activity, property damage, unusual behavior, or potential safety hazards.
• Monitor available camera systems, alarms, and access control equipment.
• Maintain awareness of activity throughout the property, particularly during shift transitions and evening hours.
• Complete required patrol checks and communicate any concerns discovered.

Incident Handling & Documentation

• Respond to reported disturbances, emergencies, and suspicious circumstances.
• Use calm communication and appropriate de-escalation methods to manage situations.
• Request supervisory or emergency assistance when circumstances require it.
• Prepare detailed reports covering incidents, observations, and unusual occurrences.
• Keep shift records accurate and provide relevant updates to the incoming or supervising personnel.
• Follow established response instructions and assigned post orders.

Customer Service & Professional Standards

• Assist visitors and employees with general questions and directions.
• Maintain a respectful and approachable presence while performing security duties.
• Handle sensitive information with discretion.
• Enforce property procedures professionally and without unnecessary confrontation.
• Maintain consistent attention, reliability, and professional conduct throughout the shift.

Required Qualifications

• High school diploma or GED.
• Valid Driver’s License.
• At least 1-2 years of professional security experience.
• Ability to stand and walk for extended periods during the shift.
• Ability to perform patrols in both indoor and outdoor settings.
• Ability to navigate stairways, elevators, and emergency exits.
• Ability to recognize developing concerns and respond promptly to emergencies.
• Sufficient visual and auditory awareness to monitor activity and identify potential risks.
• Strong verbal communication and basic written reporting skills.

Preferred Qualifications

• Two or more years of experience in security, law enforcement, or military service.
• Previous experience with visitor screening or access control.
• Familiarity with CCTV monitoring, alarms, and electronic access systems.
• Strong observation and situational awareness.
• Ability to remain composed and make practical decisions under pressure.
• Effective customer service and conflict de-escalation skills.
• Available to work extended hours, weekends, and holidays when required.

Equal Opportunity Employer

Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.