Armed Security Leader for Casino & Hospitality

Arizona Charlies - Decatur; Las Vegas (NV); On-site; USD 70,000 - 110,000; Full time

Job summary

Arizona Charlie's - Decatur is seeking an Armed Security Manager to lead the Security Department, ensuring safety, integrity, and operational excellence across the property. You will supervise staff, develop actionable plans, and uphold service standards that protect guests, teammates, and assets.

The role requires a background in law enforcement, security, or related fields, strong decision-making under pressure, and a commitment to an inclusive, high-performing culture.

Qualifications

• 3 years of law enforcement, military, EMT, or related experience; includes leadership or progressive responsibility in security or protective services
• Proven track record of effective decision-making under pressure and in dynamic environments
• Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization
• Ability to adapt leadership style to support changing business needs and team dynamics
• Commitment to fostering an inclusive, respectful, and high-performing workplace culture
• Proactive problem-solving mindset with a focus on accountability and continuous improvement
• Flexible and dependable schedule availability
• Access and input information using a moderately complex computer system

Responsibilities

• Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellence
• Drive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadership
• Establish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goals
• Patrol the casino and hotel property to detect safety or security hazards and intervene proactively
• Oversee transfers of money, chips, and tokens on the casino floor and manage hopper fills, credit transportation, and armored escort procedures
• Investigate and document incidents involving guests, employees, or property; secure crime scenes and submit detailed incident reports
• Act as backup for Security Officers when necessary, including staffing coverage and direct response
• Attend departmental meetings to facilitate communication and coordination across shifts.
• Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

Skills

Leadership

Decision making under pressure

Interpersonal communication

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Word

Microsoft Teams

Job description

Arizona Charlie's - Decatur is seeking an Armed Security Manager to lead the Security Department, ensuring safety, integrity, and operational excellence across the property. You will supervise staff, develop actionable plans, and uphold service standards that protect guests, teammates, and assets.

The role requires a background in law enforcement, security, or related fields, strong decision-making under pressure, and a commitment to an inclusive, high-performing culture.