Armed Retail Security Specialist – Portland Metro

Pac-Tac Protective Solutions; Eugene (OR); On-site; USD 30,000 - 37,000; Full time

Job summary

Pac-Tac Protective Solutions is seeking armed guards for multiple locations in the Portland metro area. Positions include full-time, part-time, and on-call with day and swing shifts; graveyard shifts welcome.

Pay ranges from $22.00 to $27.00 per hour, depending on qualifications and assignment. Candidates must be able to provide their own firearm and lease to the company, with uniforms and equipment provided by the employer.

Qualifications

• Strong customer service skills and professionalism.
• Ability to de-escalate tense situations using verbal techniques.
• Proficient in documenting incidents clearly and accurately.

Responsibilities

• Deliver exceptional customer service while maintaining a professional security appearance.
• Engage with customers and employees in a friendly, approachable manner.
• Utilize verbal de-escalation techniques to resolve conflicts and disruptive behavior.
• Assist customers with directions, store information, and general inquiries.
• Monitor store activity to deter theft, fraud, safety hazards, and policy violations.
• Conduct interior and exterior patrols of the store and parking areas.
• Respond to emergencies, disturbances, and security incidents while prioritizing safety.
• Prepare accurate incident reports and communicate with store management as needed.

Skills

Customer service

De-escalation

Observation skills

Report writing

Job description

Pac-Tac Protective Solutions is seeking armed guards for multiple locations in the Portland metro area. Positions include full-time, part-time, and on-call with day and swing shifts; graveyard shifts welcome.

Pay ranges from $22.00 to $27.00 per hour, depending on qualifications and assignment. Candidates must be able to provide their own firearm and lease to the company, with uniforms and equipment provided by the employer.